Head of Internal Communications - Executive Director

Nomura Holdings, inc.•New York, NY

9d•$220,000 - $250,000•Onsite

About The Position

Nomura is seeking a Head of Internal Communications for the Americas within its Corporate Communications department. The role leads the Internal Communications team and develops and advises on internal leadership communications strategy and execution. It also supports the global Wholesale Division’s day-to-day communications in coordination with global colleagues. The position combines strategic leadership with hands-on delivery. It involves planning corporate communications and calendars, developing communications playbooks for major integrated programs or issues management, and drafting messages and materials for global and regional management. The role manages internal messages and news across channels, tailoring communications to different audiences and their needs. It works across regions and business areas to keep communications aligned, advises Executive Committee members and business leaders, and builds organizational relationships to communicate the bank’s strategy effectively and accurately. The role also uses evidence and insight to improve existing internal communications channels and develop new ones, while maintaining robust governance in partnership with Compliance, IT Security, Business Resilience, Legal, and Corporate Communications colleagues.

Requirements

Experience working in financial services.
Experience navigating complex matrix organizations and achieving success within them.
Excellent copywriting skills and the ability to communicate information clearly and concisely.
Ability to lead internal communications strategy while also delivering communications hands-on.
Confidence in influencing leaders.
Understanding of the communications mix and employee engagement.
Very strong communications planning skills, including writing, editing, and developing comprehensive integrated plans on complex topics.
Strong grasp of and interest in political, economic, and financial markets issues.
Strong knowledge of internal communications measurement.
Ability to work in a team-oriented global culture and handle sensitive information under pressure.
Flexibility and ability to multitask, manage ongoing projects, and respond to urgent ad hoc issues.
Ability to thrive in a fast-paced environment.

Responsibilities

Lead the Internal Communications team and advise on internal leadership communications strategy and execution.
Support the global Wholesale Division’s day-to-day communications in coordination with global colleagues.
Plan corporate communications and the associated calendar of activities.
Write and own playbooks for large, integrated communications programs or issues management.
Draft messages and communications materials on behalf of global and regional management.
Manage internal messages and news flow across channels, adapting communications to different audiences and their needs.
Work with colleagues globally across the business and Communications team to ensure communications are effective and joined up.
Liaise with and advise Executive Committee members and business leaders.
Develop an organizational network to help communicate the bank’s strategy effectively and accurately.
Use evidence and insight to improve internal communications channels and develop new channels where needed.
Maintain robust governance processes in partnership with Compliance, IT Security, Business Resilience, Legal, and Corporate Communications colleagues.