Head of Communications

EarnIn•Mountain View, CA

2d•Hybrid

About The Position

EarnIn is seeking an experienced communications professional to lead communications strategy across the organization, with a focus on identifying reputational risks and proactive storytelling opportunities. Reporting to the Chief Executive Officer, this role supports awareness and education for EarnIn’s products, B2B offerings, and policy initiatives, and works with Marketing on integrated campaign planning and execution. The Head of Communications will also partner with the CEO to increase executive visibility and shape a thought leadership platform aligned with the company’s mission and broader narrative. The role calls for a passionate, organized, strategically curious leader with a record of creating and executing compelling, clear, and relevant messaging. The successful candidate will collaborate across functions, bring creativity and calm under pressure, and communicate stories about products intended to improve people’s lives. The position manages and mentors a team currently consisting of one member and oversees external agencies and resources. This is a full-time hybrid position, with an expectation of working in EarnIn’s Mountain View office two days per week. The US base salary range is $208,186–$254,450, plus equity and benefits.

Requirements

12 or more years of experience in media relations, communications, public relations, or public affairs, with a proven track record of success.
Bachelor’s degree or equivalent industry experience.
Passion for EarnIn’s mission.
Effective interpersonal skills and excellent written and oral communication abilities.
Proven expertise in managing social media accounts.
Experience leading external agencies.
Knowledge of developing, deploying, and activating media and communications campaigns with measurable business impact.
Knowledge of developing strategic and tactical communications plans.
Meticulous attention to detail.
Creative and strategic thinking, sound judgment, and the ability to make independent decisions in a changing environment.
Strong discretion and integrity when handling confidential information.
Ability to move projects to timely completion while working with busy executives who have competing priorities.
Excellent organization and time-management skills, including the ability to multitask, reprioritize, and self-manage deadlines.
Ability to thrive in a cross-functional environment and collaborate effectively with a wide range of stakeholders and teams.
Consummate team player with a positive attitude and willingness to assist with projects.

Nice To Haves

Experience in public policy, political engagement, and/or corporate and private foundations.
Prior fintech experience; agency, brand, or consultancy experience is relevant.

Responsibilities

Develop and implement a comprehensive communications strategy aligned with organizational goals across Product, B2B, and Policy Communications.
Build and execute a strategic, proactive public relations program.
Manage media inquiries, develop and implement media strategies, and cultivate relationships with journalists and other media contacts.
Align public relations strategies with business milestones and coordinate with internal stakeholders to meet business timelines and deliverables.
Support top-of-funnel marketing initiatives across public relations, social media, influencer activity, grassroots partnerships, events, and community management.
Serve as an expert on internal communications strategies.
Manage and mentor team members; the current team has one member.
Work with and manage external agencies and resources.
Coordinate with the social marketing team to maintain brand and messaging alignment.
Partner with the government relations team on policy communications and advocacy efforts.
Partner with the CEO to elevate executive visibility and develop a thought leadership platform.