Head of Impact Assurance, Managing Director

State Street

5d•$170,000 - $252,500

About The Position

The Head of Impact Assurance is the senior leader accountable for ensuring State Street’s transformation investments deliver measurable, validated and sustainable business outcomes. Reporting to the Head of the Transformation Management Office, this role owns the enterprise impact-assurance framework, including baseline establishment, business-case challenge, benefits validation, outcome measurement and intervention when expected value is at risk. The role works closely with Finance, Business Units, Technology, Risk, Human Resources and Transformation leaders. It serves as the independent authority on transformation value realization and advises senior governance bodies on portfolio value, investment trade-offs and corrective actions. This highly visible leadership position requires analytical rigor, executive presence, sound commercial judgment and the ability to challenge assumptions constructively while leading a compact impact-assurance team.

Requirements

Substantial leadership experience in value realization, transformation assurance, performance management, portfolio governance, strategy execution, finance transformation or consulting within financial services or another highly regulated industry.
Proven success owning enterprise frameworks, standards and governance across complex transformation portfolios.
Deep expertise in business-case challenge, benefits realization, financial analysis, productivity measurement and portfolio decision support.
Experience evaluating initiatives involving operating-model change, process redesign, technology modernization, automation and AI-enabled capabilities.
Ability to advise senior executives and governance forums on investment trade-offs, value risk and corrective interventions, translating complex evidence into clear recommendations.
Strong understanding of Finance planning, budgeting, forecasting and performance management, with the ability to work across Business, Technology and Risk organizations.
Objective, independent mindset with the courage to challenge assumptions and communicate difficult findings while maintaining trusted relationships.
Player-coach leadership style, developing professionals and leading through influence across organizational boundaries.
Bachelor's degree or equivalent experience required.

Nice To Haves

Advanced degree in finance, economics, business, analytics or a related discipline.

Responsibilities

Own and define the enterprise framework for transformation impact measurement, validation, tracking and reporting.
Establish common definitions, methodologies and standards across financial, client, operational, productivity, adoption and risk outcomes.
Define consistent approaches for baselines, target setting, attribution and independent benefits validation.
Govern impact-assurance methodologies, tools and playbooks to ensure measures are comparable, transparent and applied consistently.
Lead independent review and challenge of business cases, assumptions, projected benefits, costs, dependencies and timing.
Adjudicate double-counting, overlapping claims and benefit-attribution disputes.
Partner with Finance and senior leaders to strengthen the quality and transparency of investment decisions.
Advise governance bodies on prioritization, sequencing and reallocation of investment, weighing value, cost, risk, capacity and readiness.
Convert transformation commitments into measurable targets with accountable owners and agreed validation methods.
Track value from initial commitment through implementation and steady-state realization.
Validate financial and non-financial outcomes against approved baselines, targets and evidence.
Identify value leakage, implementation gaps and adoption shortfalls, maintaining a transparent view of realized, forecast and at-risk benefits.
Provide independent assessments of transformation impact to executive leadership, steering committees and governance forums.
Deliver concise, decision-oriented materials on value realization, risks, forecasts and required interventions.
Lead impact-assurance input into Quarterly Business Reviews and portfolio reviews.
Enable leadership to redirect investment, capacity and attention based on validated outcomes.
Identify initiatives underperforming against approved outcomes or where benefit confidence has deteriorated.
Partner with Transformation Directors, Program Leads, business owners and Finance to determine root causes of impact gaps.
Recommend corrective actions, revised targets or investment adjustments where warranted.
Monitor remediation and escalate unresolved value risks while maintaining independence and constructive partnerships.
Build enterprise capability in value management, productivity analytics, forecasting and benefits realization.
Use data, automation and AI-enabled analytics to improve the timeliness, quality and predictive value of insights.
Lead and develop assurance, analytics and value-management resources, with clear standards and strong succession.
Partner with Governance and Reporting to integrate validated outcomes into enterprise reporting.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability and optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability and family care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, with certain sales-role exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.