Head of Impact Assurance, Managing Director

State Street•Boston, MA

2d•$170,000 - $252,500

About The Position

The Head of Impact Assurance is the senior leader accountable for ensuring State Street’s transformation investments deliver measurable, validated and sustainable business outcomes. Reporting to the Head of the Transformation Management Office, this role owns the enterprise impact-assurance framework, including baseline establishment, business-case challenge, benefits validation, outcome measurement and intervention when expected value is at risk. The role works closely with Finance, Business Units, Technology, Risk, Human Resources and Transformation leaders, and serves as an independent authority on transformation value realization. It advises senior governance bodies on portfolio value, investment trade-offs and corrective actions, while leading a compact impact-assurance team. The role establishes consistent enterprise standards for measuring financial and non-financial outcomes, challenges investment assumptions and business cases, converts transformation commitments into measurable targets, and validates results against approved baselines, targets and evidence. It provides executive decision support, identifies value leakage and underperformance, and partners with initiative leaders to recommend and monitor corrective actions. It also builds organizational capability in value management, productivity analytics, forecasting and benefits realization, including the use of automation and AI-enabled analytics. The position requires substantial leadership experience in value realization, transformation assurance, performance management, portfolio governance, strategy execution, finance transformation or consulting, ideally within financial services or another highly regulated industry. A bachelor’s degree or equivalent experience is required; an advanced degree in a relevant discipline is preferred. The annual salary range is $170,000–$252,500, subject to the stated location caveat. Employees are eligible for State Street’s benefits program, including retirement savings with company match, insurance coverage, paid time off, an Employee Assistance Program, incentive compensation eligibility and certain tax-advantaged savings plans.

Requirements

Substantial leadership experience in value realization, transformation assurance, performance management, portfolio governance, strategy execution, finance transformation or consulting within financial services or another highly regulated industry.
Proven success owning enterprise frameworks, standards and governance across complex transformation portfolios.
Deep expertise in business-case challenge, benefits realization, financial analysis, productivity measurement and portfolio decision support.
Experience evaluating initiatives involving operating-model change, process redesign, technology modernization, automation and AI-enabled capabilities.
Ability to advise senior executives and governance forums on investment trade-offs, value risk and corrective interventions, translating complex evidence into clear recommendations.
Strong understanding of Finance planning, budgeting, forecasting and performance management, and ability to work across Business, Technology and Risk organizations.
Objective, independent mindset and willingness to challenge assumptions and communicate difficult findings while maintaining trusted relationships.
Player-coach leadership style, with the ability to develop professionals and lead through influence across organizational boundaries.
Bachelor’s degree or equivalent experience required.

Nice To Haves

Advanced degree in finance, economics, business, analytics or a related discipline.

Responsibilities

Own and define the enterprise framework for transformation impact measurement, validation, tracking and reporting, jointly with Finance.
Establish common definitions, methodologies and standards for financial, client, operational, productivity, adoption and risk outcomes.
Define consistent approaches for baselines, target setting, attribution and independent benefits validation; govern related methodologies, tools and playbooks.
Lead independent review and challenge of business cases, assumptions, projected benefits, costs, dependencies and timing.
Adjudicate double-counting, overlapping claims and benefit-attribution disputes; partner with Finance and senior leaders to improve investment decisions.
Advise governance bodies on investment prioritization, sequencing and reallocation, considering value, cost, risk, capacity and readiness.
Convert transformation commitments into measurable targets with accountable owners and agreed validation methods.
Track value from initial commitment through implementation and steady-state realization, and validate outcomes against approved baselines, targets and evidence.
Identify value leakage, implementation gaps and adoption shortfalls, maintaining transparent reporting of realized, forecast and at-risk benefits.
Provide independent impact assessments and decision-oriented materials to executive leadership, steering committees and governance forums.
Lead impact-assurance input into Quarterly Business Reviews and portfolio reviews, enabling leaders to redirect investment, capacity and attention based on validated outcomes.
Identify underperforming initiatives or deteriorating benefit confidence; partner with relevant leaders to determine root causes and recommend corrective actions, revised targets or investment adjustments.
Monitor remediation and escalate unresolved value risks while maintaining independence and constructive partnerships.
Build enterprise capability in value management, productivity analytics, forecasting and benefits realization; use data, automation and AI-enabled analytics to improve insights.
Lead and develop assurance, analytics and value-management resources, establish standards and succession, and partner with Governance and Reporting to integrate validated outcomes into enterprise reporting.

Benefits

401(k) retirement savings plan with company match
Basic life, medical, dental, vision, long-term disability and other optional insurance coverage
Paid time off, including vacation, sick leave, short-term disability and family care responsibilities
Employee Assistance Program
Eligibility for annual performance-based incentive awards, except certain sales roles subject to sales incentive plans
Eligibility for certain tax-advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks