Head of HR - Retail

Kingfisher

1d•Hybrid

About The Position

The Head of HR (Retail) shapes and leads the people strategy for the Retail business area, ensuring it has the leadership, organisation, capability and culture to deliver its business ambitions and purpose. The role is a strategic partner to the Retail leadership team, bringing commercial and people perspectives to important business decisions and translating business strategy into a future-focused people plan. The role leads delivery through Regional People Partners and works with Centres of Expertise to adapt and apply frameworks, policies and specialist expertise to the needs of Retail. It is accountable for turning strategy into action and delivering sustainable people, business and customer outcomes. The position leads the Retail people agenda, advises and challenges senior leaders, and develops a high-performing Regional People Partner team. It oversees workforce planning, organisation design, talent and succession, and the people aspects of significant business change. It owns delivery and measurement of the Retail People Plan, using people and business insight to improve engagement, retention, attendance, capability, performance and productivity. The role is based at the Southampton Store Support Office and offers hybrid working, with one day per week in the office.

Requirements

Senior HR leadership or strategic business partnering experience in a large, fast-paced, commercially complex organisation.
Proven success translating business strategy into people plans and measurable outcomes.
Experience leading and developing People Partners or HR professionals across a complex business.
Strong commercial judgement linking people decisions to business performance.
Deep expertise in leadership, talent, succession, organisation design, workforce planning and cultural change.
Experience leading major business transformation and embedding lasting change.
Ability to interpret complex people and business data and make clear recommendations.
Strong influencing, coaching and relationship-building skills, with senior-level credibility.
Confidence to challenge constructively and navigate competing priorities, ambiguity and complexity.
Strong knowledge of employee relations, engagement, inclusion, performance and reward.
Ability to balance strategic thinking, leadership coaching and delivery oversight.
Professional HR expertise.

Nice To Haves

CIPD Level 7 or equivalent.

Responsibilities

Lead the Retail people agenda and align people priorities with business strategy and commercial objectives.
Translate business priorities into a People Plan covering organisation, capability, productivity, culture, and customer and colleague experience.
Use data and insight to anticipate workforce opportunities, risks and future capability needs.
Act as a trusted adviser, coach and constructive challenger to senior Retail leaders.
Strengthen leadership effectiveness and accountability for performance, talent, culture and colleague experience.
Provide clear, evidence-based recommendations on complex business and people decisions.
Lead and develop a high-performing Regional People Partner team, setting priorities and building its commercial, coaching, consulting and data capabilities.
Lead strategic workforce planning, organisation design, talent and succession across Retail, and build strong and diverse pipelines for critical and leadership roles.
Shape the people aspects of significant business change and ensure change is successfully embedded.
Own delivery and impact of the Retail People Plan, using measures to track progress and business value.
Use people and business data to improve engagement, retention, attendance, capability, performance and productivity.
Partner across the wider People function to provide Retail with a simple, joined-up and commercially focused People service.