Head of HR PMO

JLL • Chicago, CO

14d • $162,000 - $195,000 • Onsite

About The Position

JLL is hiring a Head of HR PMO to own the planning, governance, reporting, delivery, and adoption of HR priority projects. The role partners with HR leadership to shape priorities into projects and manage the HR portfolio on behalf of the HR executive team. It leads a team of five project and change managers while also directly managing selected portfolio projects.

The position establishes and maintains portfolio governance, standards, reporting, business cases, and strategic planning practices. It oversees HR transformation delivery, including project plans, budgets, risks, dependencies, stakeholder engagement, and transitions to business ownership. The Head of HR PMO also sets change and adoption approaches across HR workstreams and develops the project and change management team. The role is based on-site in Chicago, Illinois, reports to Danielle Papenbrok, and is eligible for an additional discretionary bonus.

Requirements

• Track record in project and program management, including leading complex, multi-workstream transformation.
• Recent hands-on experience managing projects while also leading a team.
• Experience managing and leading a high-performing team.
• Ability to turn complex requirements into clear, actionable plans that people can follow and leaders can approve.
• Experience designing and running portfolio or program governance, including steering committees, decision cadences, and executive reporting.
• Ability to turn complex, multi-project data into clear reports that senior leaders can act on.
• Experience in strategic planning and prioritization, including setting direction and sequencing work across competing demands.
• Proven leadership and people management experience, including direct management of a team.
• Confidence working with senior leaders, presenting clearly, negotiating priorities, and holding ground constructively.
• Good financial acumen for planning budgets and creating project business cases.
• Comfort with technology-led projects.

Nice To Haves

• Background in HR, people operations, or shared services.
• Experience with HR systems such as Workday and with payroll or benefits transformation.
• Experience working across global organizations in a matrix and regional setup.

Responsibilities

• Design, run, and refresh governance for the HR transformation portfolio, including project ownership, decision forums, steering committees, and decision routes.
• Set the annual portfolio governance model and update it each planning year.
• Establish project standards for charters, plans, milestones, risk and issue logs, and technology tools used to manage projects.
• Maintain an inventory of portfolio projects, including scope, owners, status, dependencies, and funding.
• Identify conflicts and overlaps across projects and bring recommendations to appropriate leaders.
• Produce regular portfolio status reports for HR leadership and senior stakeholders, covering progress, risks, decisions needed, and upcoming milestones.
• Own business cases for HR transformational projects, including status reporting and financial benefits and cost reporting.
• Escalate delivery, budget, or timeline risks promptly and recommend actions.
• Provide HR leaders and the firm’s transformation office with a coordinated view of HR priorities in enterprise-level reporting.
• Partner with HR leaders on strategic planning, prioritization, resourcing, annual roadmaps, and multiyear transformation planning.
• Pressure-test business cases and recommend where to focus time and investment.
• Connect HR programs with enterprise transformation work and convene relevant stakeholders.
• Translate complex or unclear requirements into actionable plans with clear scope, owners, milestones, and next steps; phase large programs and clarify decision points and dependencies.
• Personally manage selected important, transformational, or complex projects from scoping through go-live and handover, including plans, budgets, risks, dependencies, and stakeholders.
• Provide senior support when projects have critical go-lives, fall off track, or require specific stakeholder engagement.
• Coordinate with technology, finance, talent acquisition, and business partners to sequence work, manage dependencies, and meet go-live dates.
• Ensure projects have transition plans that transfer ownership from project teams to the business.
• Lead, coach, and develop project and change managers by setting objectives, providing feedback, and building their skills and careers.
• Oversee projects across HR technology, data, and process, and advise the team on project delivery.
• Plan team capacity and allocate people across projects according to HR priorities, balancing personal project work with team leadership.
• Hire and onboard new team members as the team grows.
• Set change approaches across HR workstreams, including stakeholder mapping, communications, training, and readiness.
• Use feedback forums to improve delivery and communicate why HR is changing and what the changes mean for people.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
• Additional discretionary bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed