Head of Global Events and Travel (100% REMOTE)

Tether Operations Limited

5d•Remote

About The Position

The Head of Global Events and Travel leads the strategy, governance, and execution of the global events and corporate travel function. The role oversees flagship, VIP, high-complexity, and client-facing events; internal meetings and corporate travel; and dedicated financial control and commercial management. It is accountable for the full events and travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. The role serves internal teams and external stakeholders, sets priorities, develops team capability, manages major commercial decisions, and handles C-level and client escalations. A key initial priority is implementing and transitioning to the enhanced global travel operating model. After the model is established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs). Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.

Requirements

At least 8 years leading corporate events and managed travel programs, including at least 3 years leading a global function in a fast-growing international environment.
Proven experience delivering both internal company meetings and offsites and high-impact client- or customer-facing events, such as user conferences, client advisory boards, sponsored summits, or roadshows.
Proven end-to-end direction of large conferences with 5,000 or more attendees, including budgets, venue sourcing, registration technology, production, speaker and VIP management, and vendor teams.
Hands-on experience implementing or re-platforming corporate travel frameworks, including TMC selection, booking and expense integrations, phased migrations, and duty-of-care rollouts.
Strong understanding of airline and hotel distribution economics, including GDS, NDC, dynamic pricing, and corporate direct programs, as well as commercial contracting for high-value event venues and suppliers.
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client-event billing or cost recovery.
Exceptional communication and presentation skills, with comfort engaging C-suite executives, enterprise clients, sponsors, and key industry partners.
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Professional fluency in English.
Willingness to travel internationally up to 40% and work across European, Middle Eastern, and Americas time zones.

Nice To Haves

Experience with multi-TMC or hybrid travel models.
Experience with virtual-card systems or modern payment settlements.
Spanish and/or Italian language skills.

Responsibilities

Lead and develop the team, recruit for open roles, establish team cadence, and build capabilities across the function.
Plan resources across agencies, production vendors, and internal talent to deliver internal and client-facing events.
Deliver flagship, VIP, and client-facing events, including a 5,000-attendee conference, VIP executive receptions, and regional customer summits, in accordance with objectives, budgets, and brand standards set by C-level leadership.
Oversee event delivery through the internal team, event specialists, and external agencies; lead venue selection, production, security, contract negotiations, and attendee experience.
Oversee internal gathering strategy and delivery, and standardize playbooks for routine company meetings and regional leadership offsites.
Lead implementation of the approved global travel operating model, including multi-region TMC RFPs and contracts, unified policy and expense frameworks, approvals, reconciliation, and dual quoting.
Coordinate phased, corridor-by-corridor travel migration, validate vendor acceptance, protect service continuity, and establish operational handover once the model is stable.
Own global travel strategy, master agreements, and major operational escalations; oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support managed by TMCs and the Travel & Logistics Coordinator.
Own the consolidated events and travel budget and revenue/cost-recovery models for sponsored or client-facing events; prioritize spending against business objectives, maximize client-event ROI, identify savings, and escalate forecast overruns with mitigation plans.
Oversee annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging and client billing, invoice reconciliation, and post-event financial reviews.
Maintain financial controls, including approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners; set service expectations and handle material supplier escalations.
Own global events and travel policy and establish traveler assistance, emergency response, data privacy, and incident escalation frameworks with People Ops, Legal, IT, and Security.
Partner with Marketing, Sales, and Customer Success on client-event revenue targets, sponsorships, client experience, and commercial outcomes.
Collaborate with C-level executives on internal event agendas, keynotes, and executive participation, and work with Finance, Legal, and People Ops to streamline global delivery.