Head of Finance
About The Position
Who Is Flip? Ever call your local taxi company, healthcare provider, or favorite eCommerce brand, and have a crazy good voice ai answer? That’s Flip. Hundreds of brands from Brooklinen, Princess Polly, and Hexclad Cookware to Tory Burch, Belk and the NFL trust Flip to have millions of phone calls with their customers every year. We’ve built our company on the idea that the best way to grow is to have a reference list as long as our customer list, and constant belief that the team is the best thing we’ve built. Both are true today and increasingly so every day. Many on our team would tell you this is their favorite place they’ve ever worked, and the hardest they’ve ever worked. It’s ideal for people who want to go all-in, do the work, ride the roller coaster, and have a great flippin' time doing it. We’re a small and mighty team of 50 today with offices in NYC, LA, and the UK.
Requirements
- 7-12 years of progressive experience in finance, ideally high-growth AI or SaaS start ups
- Prior experience in FP&A, corporate finance, or investment banking/PE/VC
- 5+ years of Finance/Accounting experience, at least 2 years of Audit experience, with time spent in a leadership role
- Strong command of SaaS metrics (ARR, retention, CAC/LTV, payback, gross margin, etc.)
- Experience scaling a company through Series A → B → C and beyond
- Hands-on operator: can manage books today, but also build systems for tomorrow
- Strong financial modeling, board presentation, and communication skills
- Collaborative leader who thrives in fast-paced, dynamic environments
Nice To Haves
- CPA/CFA/MBA is a plus but not required or investment banking either PE/VC
Responsibilities
- Oversee accounting, tax, audit, and compliance (currently using QuickBooks, Bill.com, Brex, etc.)
- Implement scalable systems and processes for billing, collections, revenue recognition, and financial controls
- Deliver timely and accurate financial statements and consolidated reporting
- Continually review accounting policies and procedures to ensure that the company is compliant with GAAP and statutory accounting
- Create, document and implement internal control process initiatives
- Manage multi-jurisdiction tax strategy and compliance, including tax planning and reporting.
- Build scalable forecasting, budgeting, and reporting processes to guide decision-making
- Partner with GTM, and Product to align resource allocation with company priorities
- Develop and monitor KPIs and unit economics to track business performance
- Vendor negotiations on core tech systems
- Partner with close functional peers on reporting and revenue dashboards
- Partner with the CEO on capital strategy, future fundraising, and board management.
- Build financial models and narratives to support investor conversations.
- Own investor reporting, ensuring clear, consistent communication of metrics
Benefits
- Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
- Equity, in accordance with company policy, and subject to board approval.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
