Head of Finance and Operations

KWI•Melville, NY

6d•$180,000 - $220,000•Hybrid

About The Position

We are hiring a Head of Finance & Operations to join a fast-growing technology company operating at the intersection of cloud software and physical product-based commerce solutions. This is not a narrow accounting role. It is a high-impact, hands-on finance position for someone who thrives in environments where finance is deeply connected to how the business actually runs. You will own core financial operations while also helping shape how the company scales operationally. This includes improving systems, tightening processes, and partnering across the business to ensure we are making clear, data-driven decisions across both software and inventory-driven workflows. The right person will be equally comfortable: Building structure where it doesn’t exist yet, Working directly in the details of financial models and operational processes, Partnering cross-functionally to improve how the business runs day to day. This role sits close to the center of the business and requires someone who can balance precision, speed, and practical decision-making in a high-growth environment. You will also support commercial contract review and negotiation workflows, working alongside external counsel to ensure agreements are structured appropriately, commercially sound, and operationally executable.

Requirements

12+ years of experience in finance or operations, with at least 3 years in a SaaS or hybrid SaaS + physical goods business
Direct experience working for founder led/owned companies
A leadership style that reflects deep ownership — you're not just setting strategy; you're in the details, understanding workflows, digging into financial models, and solving problems alongside your team.
Strong grasp of finance fundamentals — budgeting, forecasting, P&L, cash flow, etc.
Deep operational experience — supply chain, fulfillment, systems, or cross-functional execution
Proven ability to lead and scale finance operations in high-growth environments
Exceptional analytical and problem-solving skills; Excel/Sheets and financial modeling fluency
Experience reviewing and negotiating contracts, including SaaS agreements, vendor terms, and NDAs
Ability to identify and escalate legal risk appropriately while managing contract processes independently
Experience with ERP, financial systems, and SaaS metrics (MRR, CAC, LTV, etc.)
Experience monetizing payments in SaaS
Strong communicator and collaborator across technical and non-technical teams

Responsibilities

Own core finance operations including AP/AR, cash flow management, and reconciliations
Maintain accuracy and integrity of financial reporting and close processes
Support budgeting, forecasting, and ongoing financial planning cycles
Build and refine financial reporting frameworks to improve visibility and decision-making
Partner with teams across Sales, Product, and Operations to align financial execution with business priorities
Support inventory, purchasing, and vendor-related financial workflows in a hybrid SaaS + product environment
Identify and implement improvements to operational and financial processes as the company scales
Develop and maintain key business KPIs across both SaaS and product lines
Oversee financial systems and tools that support reporting, operations, and scaling efficiency
Improve internal controls and strengthen financial governance as the company grows
Drive automation and process improvements across finance and operational workflows
Review and support negotiation of commercial agreements, vendor contracts, and SaaS-related terms
Work with external counsel to ensure contracts are structured properly and align with business needs
Help operationalize contract terms into scalable internal processes
Provide financial insight and analysis to support leadership decision-making
Support planning around growth initiatives, investments, and operational scaling priorities