Head of Fertility Sales & Business Development

The Cigna Group•, MA

About The Position

The Head of Fertility Sales & Business Development leads national physician and clinic engagement for the fertility pharmacy business and owns its non-payer sales and business development activities. The role manages a multi-layered team of sales leaders, account executives, and physician support specialists, and drives growth across fertility clinics, MSOs, and provider networks. It reports directly to the President of Fertility Pharmacy. The role develops clinic relationships and sales strategies, represents the business’s clinical and technology capabilities to providers, supports adoption of patient communication and prior authorization tools, and brings provider needs into product and service planning. It also partners with Operations, Product Strategy, Legal/Compliance, and Marketing/Sales Enablement, and contributes to strategic goals for the Fertility leadership team. The position involves national oversight, executive relationship ownership for key accounts, independent decision-making, team development, and travel to support clinics, conferences, and distributed teams. For employees working from home occasionally or permanently, the internet connection must be through cable broadband or fiber optic service with speeds of at least 10 Mbps download and 5 Mbps upload. The role is anticipated to be eligible for incentive compensation and a long-term incentive plan.

Requirements

At least 5 years of experience in specialty pharmacy, healthcare services, or fertility/reproductive health sales and business development.
People leadership experience managing a multi-level sales team.
Demonstrated success building and maintaining executive relationships with clinic groups, MSOs, or provider organizations in a healthcare or pharmacy setting.
Experience navigating complex, matrixed organizations.

Nice To Haves

Fertility industry experience is strongly preferred.
Experience with M&A integration, such as combining legacy sales models or territories after an acquisition, is ideal.
Working knowledge of specialty pharmacy operations, prior authorization workflows, and payer/provider dynamics in the fertility space is strongly preferred.

Responsibilities

Lead national physician and clinic engagement strategy, developing and executing outreach to fertility clinics, MSOs, and provider groups to drive referrals and retention.
Own non-payer sales and business development activities for the fertility pharmacy business, including inside and outside sales, physician engagement, and new client and channel opportunities.
Manage and develop a multi-layered team of sales leaders, physician support specialists, and field/outside account executives.
Represent the company’s clinical and technology investments, including ScriptMed, the Newburyport site, and Safire, in clinic-facing conversations.
Promote and support clinic adoption of patient communication and engagement tools, including Relay texting and the Connected PA Prior Authorization program.
Gather clinic and provider needs and relay them to the business to inform product and service roadmap decisions.
Build and maintain executive-level relationships with leaders of large clinic organizations and multi-site clinic groups, serving as senior relationship owner for key legacy VFP accounts.
Develop and execute sales strategies and pipeline management to achieve growth targets across an assigned book of clinics and territories.
Ensure systems and processes meet the needs of internal stakeholders and external clinic and provider clients.
Contribute to strategic goals for the sales and business development function as part of the Fertility leadership team, partnering with Operations and Product Strategy peers.
Exercise independent judgment in the field, including decisions with long-term effects on clinic relationships and territory performance.
Support succession planning and bench strength in the physician engagement team, including mentoring senior managers.
Travel to support clinic relationships, industry conferences, and multi-site team management.