Head of Fertility Sales & Business Development

Cigna Healthcare•Massachusetts Work at Home, MA

About The Position

The Head of Fertility Sales & Business Development leads national physician and clinic engagement for the fertility pharmacy business and owns its non-payer sales and business development activity. The role manages a multi-layered team of account executives, physician support specialists, and sales leaders to drive growth across fertility clinics, MSOs, and provider networks. It reports directly to the President of Fertility Pharmacy. The position represents the business’s clinical and technology capabilities to clinics, supports adoption of patient communication and engagement tools, and brings clinic and provider needs back to internal teams to inform products and services. It owns senior relationships with key clinic organizations and legacy VFP accounts, develops sales strategies and pipelines, and partners with Operations, Product Strategy, Legal/Compliance, and Marketing/Sales Enablement. The role also contributes to strategic goals for the sales and business development function and supports succession planning and development within the physician engagement team. The role has national physician engagement oversight and requires travel to support clinic relationships, industry conferences, and multi-site team management. For occasional or permanent work from home, the internet connection must be cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload. The role is anticipated to be eligible for incentive compensation and a long-term incentive plan.

Requirements

At least 5 years of experience in specialty pharmacy, healthcare services, or fertility/reproductive health sales and business development.
People leadership experience managing a multi-level sales team.
Demonstrated success building and maintaining executive relationships with clinic groups, MSOs, or provider organizations in a healthcare or pharmacy setting.
Experience navigating complex, matrixed organizations.

Nice To Haves

Fertility industry experience is strongly preferred.
Experience with M&A integration, such as combining legacy sales models or territories after an acquisition.
Working knowledge of specialty pharmacy operations, prior authorization workflows, and payer/provider dynamics in the fertility space.
Willingness to travel to support clinic relationships, industry conferences, and multi-site team management.

Responsibilities

Lead and execute national physician and clinic engagement strategy to drive referral volume and retention among fertility clinics, MSOs, and provider groups.
Own non-payer sales and business development activities, including inside and outside sales, physician engagement, and new client and channel opportunities.
Manage and develop a multi-layered team of sales leaders, physician support specialists, and field and inside account executives.
Represent clinical and technology investments, including ScriptMed, the Newburyport site, and Safire, in conversations with clinics and provider executives.
Promote and support clinic adoption of patient communication and engagement tools, including Relay texting and the Connected PA Prior Authorization program.
Gather clinic and provider needs and relay them to internal teams to inform product and service roadmap decisions.
Build and maintain executive-level relationships with large clinic organizations and multi-site clinic groups, serving as senior relationship owner for key legacy VFP accounts.
Develop sales strategies and manage pipelines to achieve growth targets across an assigned book of clinics and territories.
Ensure systems and processes meet the needs of internal stakeholders and external clinic and provider clients.
Contribute to strategic goals for the sales and business development function as part of the Fertility leadership team, partnering with Operations and Product Strategy.
Exercise independent judgment in the field when making decisions affecting clinic relationships and territory performance.
Support succession planning and bench strength within the physician engagement team, including mentoring senior managers.
Travel to support clinic relationships, industry conferences, and multi-site team management.