Head of Development Tools

JLL•San Francisco, CA

4d•$221,800 - $277,300•Onsite

About The Position

JLL is seeking an experienced Head of Development Tools to report to the Head of Infrastructure Development. This senior role within Infrastructure Development and Infrastructure & Operations is responsible for building a future-fit infrastructure and organization for JLL, developing and enabling resilient and adaptable infrastructure across the enterprise. The Head of Development Tools will bring experience, knowledge, and future vision for transforming the infrastructure function, including the management of source code repositories, CI/CD pipelines, golden images/patterns, OS, containers, immutable & resilient infrastructure, observability standards, and tier 1, 2, and 3 support of tooling. This individual will be a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities, owning direct points of contact and continuous engagement with Infrastructure and Applications Teams. As a key member of the senior Infrastructure Development leadership team, this role contributes to the development and execution of the enterprise-wide Infrastructure and Application Development strategy, ensuring alignment and delivering compelling value to infrastructure, application teams, and the JLL Business. The role holder will support the Head of Infrastructure Development, SVP of I&O, the Infrastructure Leadership Team, the Chief Architect, and VPs of Application Development under the CTO by implementing tooling solutions aligned with the enterprise architecture framework and roadmap. They will also serve on IT planning and policymaking committees, driving the development and adoption of enterprise technology standards, governance processes, and performance metrics.

Requirements

Bachelor’s degree in science or Engineering; Master's degree preferred.
10+ years of experience with Development Tools.
At least 5 years in a leadership role in a technical capacity in cloud and/or advanced network areas, supporting SaaS Product Development teams.
Strong knowledge of current and emerging technologies, including cloud computing, virtualization, observability, source code, CI/CD pipelines, containers, network architecture, protocols, and technologies, with an understanding of related IT security strategies.
Strong experience creating resilient and immutable infrastructure.
Strategic thinker with a proven track record of implementing large-scale IT initiatives.
Strong analytical and problem-solving abilities.
Experience as a collaborative and influential leader instilling confidence among stakeholders in FORTUNE 500 environments.
Established reputation as a bold thinking, progressive executive exhibiting strong levels of insight and exceeding stakeholder’s expectations.
Transformational leader who leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Master's degree

Responsibilities

Ownership of the Development Tools ecosystem, including Observability, Operating Systems, Containers, Source Code, and Pipelines.
Nurturing healthy engagement with stakeholders/users of the tooling and ensuring its usage measurably benefits the stakeholder community.
Creating and executing a pioneering vision for Infrastructure Development, including its value proposition in digital transformation, cloud optimization, and adoption of innovative technologies like generative AI.
Optimizing, redesigning, and delivering engagement models for Infrastructure services to streamline practices, enable a compelling digital employee experience, and improve the value derived from infrastructure platforms and services.
Championing innovation by embracing and driving automation and observability.
Creating and executing strategies for cloud, edge, and on-premises infrastructure, maximizing value from cloud service investments.
Developing future-proofing talent strategies to develop, upskill, and retain an adaptive workforce, adopting leadership principles that engage teams and executives to change culture, build soft skills, and improve employee experience.
Modernizing to a cost-optimized, on-time, and stable hybrid infrastructure that addresses technical debt and minimizes risks.
Building resilient platforms to power business growth.
Building relationships and collaborating effectively across various organizational levels, conveying complex technical concepts and strategies to both technical and non-technical stakeholders.
Defining, measuring, and driving the value of Infrastructure Development, including objectives, metrics, and KPIs, tracking outcomes against goals like risk reduction and cost optimization.
Driving the adoption of service improvements through a programmatic approach to continuous improvement, measuring impact and sharing results.
Continuously evaluating the business value of Infrastructure Development using metrics such as Key Performance Indicators, Outcome Driven Metrics, and Objectives and Key Results.