Head of Design, Product Design
About The Position
BitGo is seeking a hands-on design leader to manage and mentor its product design team, own the design system, and partner with the Chief Product Officer on business strategy. This player-coach role includes roughly 50% individual-contributor design work initially, with that share expected to decrease as the team grows but not disappear. The role will directly own the retail mobile experience and design system while leading a small, senior, self-sufficient team responsible for product areas including trading, staking, DeFi vaults, earn, wallets, and financing. The Head of Design will raise design quality and influence across the company, join product and engineering early in discovery, shape roadmaps, and represent design in strategy, roadmap, and architecture discussions. The role owns the design system and component library end to end, including tokens, patterns, governance, contribution, and adoption. It also establishes UX and systems thinking as an organization-wide practice, along with processes for critique, documentation, design review, and engineering handoffs. The position requires technical engagement with engineering on system constraints and complex product edge cases, including cryptocurrency-related challenges, and representation of BitGo design internally and externally. The role is full-time onsite at BitGo's Palo Alto office. Success includes establishing measurable design-system adoption, shipping exemplary design work, supporting designers' growth, bringing design into strategy early, and delivering coherent, systemized product experiences.
Requirements
- Experience leading design in financial services.
- Experience building and owning a design system at scale.
- Hands-on Figma skills and current experience shipping design work.
- Ability to provide specific, actionable craft feedback in critiques.
- Deep UX expertise, strong product thinking, and logical reasoning.
- Ability to ground design decisions in data rather than taste alone.
- Experience managing designers and helping them improve.
- Technical literacy and comfort with APIs, data models, and engineering trade-offs.
- Direct communication skills and ability to hold and reconsider a position based on a stronger argument.
- Willingness to lead the shift of a technical, compliance-heavy platform toward design-led work.
Nice To Haves
- Experience in digital assets or another domain with genuinely complex technical flows.
- Experience in regulated environments such as a broker-dealer, trust company, bank, or qualified custodian.
- Experience with complex permissioning, approval workflows, or multi-entity account structures.
- Design leadership experience at a company that underwent a similar organizational shift.
Responsibilities
- Own product design surfaces directly and ship work from discovery through specification, including hands-on work in Figma and participation in reviews.
- Manage, mentor, and develop designers through individualized investment, candid and specific craft feedback, and work that supports their growth.
- Raise design's visibility, voice, and strategic impact across the company; represent design in strategy, roadmap, and architecture discussions.
- Advocate for the client experience and ensure design participates in product and engineering discovery rather than only at handoff.
- Shape long-term product roadmaps with product managers.
- Own the design system and component library end to end, including tokens, patterns, governance, contribution model, and adoption across product teams.
- Design shared systems and primitives across BitGo's product areas, including accounts, wallets, assets, entitlements, and approvals.
- Establish UX and systems thinking as an organization-wide practice grounded in client needs.
- Create processes for critique, documentation, design review, and effective engineering handoffs while maintaining quality, including for AI-assisted work.
- Work with engineering to understand technical designs and constraints, decide where to compromise or hold the line, and address difficult product and technical edge cases.
- Represent BitGo design internally and externally with clients, partners, and candidates.
Benefits
- Competitive base salary, bonus, and stock options.
- 100% company-paid health insurance for the employee, partner, and dependents.
- Up to 4% 401(k) company match.
- Paid parental leave.
- Paid vacation.
- Free commuter or parking pass.
- Free custom lunches and snacks.
- Computer equipment and workplace furniture to suit employee needs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
