Head of Consultant Relations

Scan.com•Atlanta, GA

About The Position

Scan.com is building a national medical imaging network connecting patients, providers, and payers to faster, higher-quality, lower-cost diagnostic imaging. The company manages the imaging pathway end to end, from provider ordering through access to imaging centers, scheduling, and delivery. Scan.com has raised over $200 million in venture capital funding. The Head of Consultant Relations will build and lead Scan.com's national consultant and broker relations function and report to the Head of Employer Sales. This hands-on leadership role will recruit, coach, and manage a planned team of three Directors of Consultant Relations, while personally managing priority consulting-firm relationships and participating in live employer opportunities. The team will own consultant engagement and influence, while Employer Account Executives lead employer sales and contracts. The role will establish the team's strategy, operating model, account coverage, and commercial contribution. It will turn consultant relationships into qualified employer introductions, RFP invitations, finalist opportunities, and wins; support employer evaluations; develop business cases and consultant-facing materials; track pipeline and commercial results; and bring market feedback to internal teams. Scan.com expects the role to evolve as the company scales. Scan.com expects team members to use AI daily. The leader is expected to identify and help build automations or agentic workflows that change how the team operates, and to assess whether AI-driven processes are safe and reliable enough for sensitive patient data before they are deployed.

Requirements

Track record of turning benefits consultant and broker relationships into employer opportunities and commercial results.
Established senior relationships across priority benefits consulting and brokerage firms, with evidence of converting national influence into local employer opportunities.
Practical understanding of self-funded employer benefits, buying cycles, and the roles of employers, consultants, health plans, and third-party administrators.
Ability to explain healthcare economics, clinical evidence, network access, and implementation requirements without overstating the case.
Experience building a consultant-relations strategy within an employer health solution, influencing complex sales, and creating account ownership, enablement, and measurement practices to scale a function.
Demonstrated ability to hire, coach, and manage commercial or consultant-relations professionals, set clear goals, improve team performance, and personally own important relationships.
Uses AI daily and can identify and help build team-level automations or agentic workflows.
Can evaluate the safety and reliability of AI-driven processes involving sensitive patient data.

Responsibilities

Set the national consultant strategy and operating model, assign firms and offices across three Directors, define account ownership, and align coverage and employer opportunity plans with Sales.
Recruit, onboard, and coach the Director team; set individual and team goals; review account plans and deal progress; and hold Directors accountable for relationship quality and commercial contribution.
Personally develop senior relationships at priority consulting firms, including benefits, clinical advisory, and analytics leaders, and explain Scan.com's imaging model and evidence.
Convert consultant relationships into qualified introductions, RFP invitations, finalist opportunities, and wins; participate in employer evaluations to address objections and help advance deals.
Work with Solutions Consulting, Finance, and Analytics to build employer business cases and clarify assumptions regarding savings, utilization, and access.
Partner with Marketing and commercial leadership to provide consultants with presentations, evaluation materials, case studies, and education sessions.
Own reporting on consultant-sourced and consultant-influenced pipeline, revenue, win rates, and relationship coverage; agree attribution with Sales and commercial leadership and use results to guide investments.
Bring market feedback to Product, Network, and Operations, and work with Client Success when client delivery affects consultant confidence or creates expansion opportunities.
Use AI in daily work and identify and help build automations or agentic workflows that change how the team operates.
Evaluate whether AI-driven processes are safe and reliable enough for sensitive patient data before rolling them out to the team.