Head of Business Operations
About The Position
Electronic Arts is seeking a Head of Business Operations to build the operating cadence that turns priorities into execution. Reporting to the business unit leader, this role owns planning and OKRs, performance management, forecasting and unit economics, resource planning, and executive decision materials. The role combines strategic and financial rigor with technical fluency in AI-native tools and platforms, working closely with engineers, researchers, and product leaders. The position supports EA’s efforts to enable player creative expression through tools and technologies, with attention to product design, safety systems, and global reach. It is based in Los Angeles - Del Rey, California, with a hybrid work model.
Requirements
- 8+ years in business operations, strategy and operations, product operations, or program leadership in scaled consumer platforms.
- 3+ years of experience leading teams.
- Strong analytical, executive communication, and cross-functional leadership skills.
- Experience across technical and business domains, translating between product, engineering, and commercial priorities.
- Proven ability to execute in fast-moving environments with multiple stakeholders across different geographies.
- Familiarity with technically complex consumer products or ecosystems.
- English language proficiency.
Nice To Haves
- Mandarin language proficiency.
Responsibilities
- Translate priorities into integrated plans, timelines, and measurable outcomes; drive alignment and clear trade-offs across initiatives.
- Lead OKRs, business reviews, and milestone tracking to ensure ownership, decision velocity, and execution.
- Build and maintain KPI systems across product, business, and operations; develop forecasting models and identify risks early.
- Partner with leaders to prioritize investments, resolve dependencies, and translate complex inputs into execution plans.
- Create clear, data-driven executive recommendations, including investment cases, prioritization frameworks, and progress updates.
- Monitor market, platform, and ecosystem trends and translate insights into implications for strategy and execution.
- Partner on organizational design, resourcing, and governance, including RACI, vendor management, and compliance considerations.
Benefits
- In the United States, paid time off (3 weeks per year to start), 80 hours of sick time per year, 16 paid company holidays per year, 10 weeks of paid time off to bond with a baby, medical, dental, and vision insurance, life insurance, disability insurance, and a 401(k) for regular full-time employees.
- In Canada, vacation (3 weeks per year to start), 10 days of sick time per year, paid top-up to EI/QPIP benefits up to 100% of base salary when welcoming a new child (12 weeks for maternity and 4 weeks for parental/adoption leave), extended health, dental, and vision coverage, life insurance, disability insurance, and a retirement plan for regular full-time employees.
- Certain roles may be eligible for bonus and other incentive programs.
- Benefits may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
