Head of Brand Operations
About The Position
The Head of Brand Operations runs our business day to day. You own the P&L for our brand programs, including margin, pricing, inventory, and growth, and you build and lead the team that executes. You report to the CEO and sit on the leadership team. What you'll own: Own the P&L and make our brand programs profitable. You own margin and the product P&L. You set pricing, repricing, and promotion strategy. You win and hold the Buy Box on the products we have exclusive rights to, and you ensure unauthorized sellers are identified and reported. You review product profitability on a regular cadence and fix or discontinue underperformers. You own inventory planning so we stay in stock on our best sellers while avoiding overstock and aged inventory that ties up capital. Build and lead the team and operating system. You hire, manage, and develop the team that runs each function, including catalog, advertising, creative, and operations. You meet weekly with each direct report and run the team's operating cadence. You build and maintain the company's operating system of SOPs, templates, and tools, and you own our product master data as the single source of truth, so the business runs reliably and scales without depending on the founder. Grow the brands through launches and new channels. You deliver product launches that ship on schedule and meet our quality standard across every channel we serve. You lead our expansion onto new marketplaces, including Walmart, TikTok Shop, and future channels. You coordinate the team, our brand partners, and external partners to deliver growth on schedule and surface blockers before they become delays.
Requirements
- 5+ years running operations and owning commercial outcomes at a brand selling on Amazon, an accelerator, or an agency
- A track record of owning a P&L at a brand selling on Amazon, or at an accelerator or agency
- Proven people leadership, including hiring, managing, and developing a team
- Deep Amazon Seller Central expertise across Buy Box, FBA, pricing and repricing, reimbursements, account health, advertising, SEO, and promotions
- Strong command of inventory management and demand planning
- A documentation mindset; you build SOPs and operating manuals as a habit
- An ownership mentality; you take full responsibility for the outcomes of your role, bring solutions, and follow through
- Fluent with AI tools and uses them daily to work faster and more effectively
- Advanced proficiency with Excel, project management software such as Asana, ClickUp, Monday, or Notion, and managing data across multiple systems
- Strong attention to detail with exceptional follow-through
- Strong written and verbal communication
- A resourceful problem-solver who proposes solutions, not just problems
Nice To Haves
- A track record of building something from nothing: turning ambiguity into structure and creating systems where none existed.
- You are a creative, resourceful thinker who thrives in environments where the playbook has not yet been written.
- You have grown alongside a company as it scaled from a small team to a larger organization.
Responsibilities
- Own the P&L and make our brand programs profitable.
- Own margin and the product P&L.
- Set pricing, repricing, and promotion strategy.
- Win and hold the Buy Box on the products we have exclusive rights to, and ensure unauthorized sellers are identified and reported.
- Review product profitability on a regular cadence and fix or discontinue underperformers.
- Own inventory planning so we stay in stock on our best sellers while avoiding overstock and aged inventory that ties up capital.
- Build and lead the team and operating system.
- Hire, manage, and develop the team that runs each function, including catalog, advertising, creative, and operations.
- Meet weekly with each direct report and run the team's operating cadence.
- Build and maintain the company's operating system of SOPs, templates, and tools.
- Own our product master data as the single source of truth, so the business runs reliably and scales without depending on the founder.
- Deliver product launches that ship on schedule and meet our quality standard across every channel we serve.
- Lead our expansion onto new marketplaces, including Walmart, TikTok Shop, and future channels.
- Coordinate the team, our brand partners, and external partners to deliver growth on schedule and surface blockers before they become delays.
Benefits
- Paid time off and paid company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
