Head Coach

South Block HQ•Ashburn, VA

48d•Onsite

About The Position

Lead a team. Grow your career. Work with purpose. South Block is growing fast, and we’re looking for leaders who want to be a part of our expansion. With new locations opening across the DMV and beyond, we’re looking for awesome people who want to build their career with us. This isn’t your typical General Manager role. Your title will be Head Coach, and you will lead all aspects of store operations - manage performance, people, and operations. You will also build and develop a high-performing team by hiring, coaching, and developing future leaders, nurture our culture by building a team and community that people love to be part of, and grow yourself by receiving the support and guidance to expand your skills and career. You’ll lead from the front - setting the tone, building the team, and driving results. This will look like leading your store with positive energy, accountability, and a focus on people and performance, hiring, training, and developing your team to deliver exceptional guest experiences on every shift, creating schedules that supports both the business and your team’s needs, keeping operations running smoothly, building future leaders and maintaining a strong internal bench. The company emphasizes a supportive, team-first culture with reasonable hours and no kitchens, no fryers, no cooking.

Requirements

2+ years of GM experience in the food & beverage or hospitality industry
Hospitality mindset - You have a passion for people, culture, and the guest experience
Hands-on leadership style
Calm, flexible, and solution-oriented in a fast-paced environment
Must be 21+ years old
Ability to stand for long periods and lift up to 25 lbs

Responsibilities

Lead all aspects of store operations - manage performance, people, and operations.
Build and develop a high-performing team - hire, coach, and develop future leaders.
Nurture our culture - build a team and community that people love to be part of.
Grow yourself – receive the support and guidance to expand your skills and career.
Lead your store with positive energy, accountability, and a focus on people and performance.
Hire, train, and develop your team to deliver exceptional guest experiences on every shift.
Create schedules that supports both the business and your team’s needs.
Keep operations running smoothly.
Build future leaders and maintain a strong internal bench.