Head Coach (Store Manager)

Rally House•Gilbert, AZ
•$25 - $37

About The Position

The Head Coach acts as the Store Manager and is responsible for leading the overall performance and culture of the store. This role builds and develops a strong team, ensures consistent execution of operational, merchandising, and service standards, and drives sales and profitability. The Head Coach creates clarity and commitment while fostering an environment of engagement, ownership, and continuous improvement.

Requirements

  • At least 5 years of retail experience.
  • At least 2 years of store management and leadership experience.
  • Ability to analyze performance, identify opportunities, and drive improvement.
  • Advanced leadership and coaching skills, with the ability to build high-performing teams.
  • Deep understanding of store operations, service standards, and execution.
  • Enthusiastic attitude and passion for sports and retail.
  • Availability to work 40 hours per week with open availability, including daytime, nights, weekends, holidays, and featured local sports events.
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 50 pounds.
  • Ability to bend, reach, and climb ladders.

Nice To Haves

  • Associate or bachelor’s degree preferred.

Responsibilities

  • Recruit, schedule, and lead store team members.
  • Ensure customers remain the top priority and deliver an exceptional customer experience.
  • Forecast sales, control inventory, and manage payroll to deliver results.
  • Meet Rally House visual standards and manage floor moves and merchandising.
  • Organize, plan, and execute store activities and merchandising.
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