Full Time - Head Cashier - Day

Lowe's Home Centers•Medford, NY

About The Position

The Head Cashier provides customer service and oversees front-end cashier activities at Lowe’s. The role helps customers find, select, and purchase merchandise; answers questions; communicates product and order information; and coaches and trains front-end associates. It processes sales, returns, refunds, and cash-related tasks, while helping maintain checkout coverage and register readiness. The position also supports store security, housekeeping, and safety requirements, operates store equipment as needed, and performs other duties as assigned.

Requirements

High school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
Less than 1 year of experience using a computer to input, access, modify, or output information.
Less than 1 year of experience using common retail technology, such as smartphones and tablets.
1 year of retail experience as a cashier.
Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and protection plans, and explaining warranties, product features, and benefits.
1 year of experience as a head cashier.
Less than 1 year of experience working in any department at a Lowe’s retail store.
1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
Less than 1 year of retail experience detecting common signs of shoplifting.

Responsibilities

Provide SMART customer service and assist customers with locating, demonstrating, selecting, carrying, and loading merchandise.
Answer customer and employee questions and communicate information about stock, special orders, product features, applications, and warranties.
Coach, develop, provide feedback to, and train front-end associates in departmental duties and sales opportunities.
Process sales, returns, and refunds; provide monetary change to front-end associates; and perform cash counting and daily reconciliation duties as assigned.
Remove security tags, verify product information, bag merchandise, inspect returned merchandise for damage, and assist with checkout lines and register coverage.
Prepare registers and scanners for shifts and stock register supplies.
Enter and submit customer orders, print order tickets, verify receipts, sign loading tickets, and check product information and competitor pricing for price matches.
Record store-use items and monitor cash drawer and cash recycler levels within required limits.
Monitor store entrances and exits, assist with alarms, identify potential shoplifting or security risks, and promptly report concerns to management or Asset Protection.
Maintain housekeeping standards and a safe, secure, clean, and organized work environment; follow applicable safety requirements.
Operate store equipment as needed, including equipment relevant to the role and department.
Perform other duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program with concierge, work/life services, and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Associate discount and broad discount platform
Potential discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards
Learning and development opportunities