Head Budtender- Speer

Native Roots • Denver, CO

2d • Onsite

About The Position

The Head Budtender is an experienced customer-service professional who helps provide an exceptional retail experience at Native Roots. In addition to standard budtender duties, the role supports daily store operations, serves as a resource for the team, and helps ensure adherence to company standards and regulatory requirements. The position is performed in person at the store location according to schedule. Tips and bonus eligibility are offered.

Requirements

• At least 6 months of customer service and/or sales experience.
• At least 6 months of experience using METRC.
• Experience with retail POS systems.
• High school diploma, GED, or equivalent experience.
• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge.
• Strong verbal communication skills.
• Strong customer service skills.
• Strong critical-thinking and problem-solving skills.

Nice To Haves

• 2 years of customer service and/or sales experience.
• Experience with a cannabis POS system.
• Cannabis knowledge or cannabis industry experience.
• Proficiency with Google Suite and/or Microsoft Office programs, including Gmail, Calendar, Docs, Sheets, Word, and Excel.
• Knowledge of local and state cannabis sales laws, including Marijuana Enforcement Division (MED) regulations.

Responsibilities

• Support recreational and medical cannabis sales operations and personnel management at the retail location.
• Assist with daily store opening and closing procedures as needed.
• Help drive sales goals and objectives during daily operations.
• Provide escalated customer guidance and resolve customer complaints.
• Help ensure processes and procedures comply with internal policies, company standards, and local and state regulations.
• Perform daily cash verifications and recordings.
• Assist with delivery intake, transfers, and inventory management.
• Greet and check in customers and patients.
• Understand customers’ and patients’ wellness needs and recommend products.
• Educate customers and patients about cannabis products and their desired effects.
• Maintain store cleanliness and organization, including organizing products and inventory, sweeping, mopping, and dusting.
• Complete sales transactions, including cash handling, use of the POS system, and compliant product packaging and labeling.
• Enter or modify customer and patient information in the POS system.
• Perform other duties as assigned.

Benefits

• Paid time off accruing immediately, starting at 100 hours per year.
• Health, dental, vision, life, LTD, accident, and critical illness insurance plans.
• Retirement plans available after 6 months of employment.
• Earned Wage Access through ZayZoon.
• Tips and bonus eligibility.
• Flexible scheduling.
• Mental wellness resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED