Head Barista

Hutch & Waldo•New York, NY

28d•Onsite

About The Position

Hutch and Waldo are seeking a dynamic Head Barista with experience in high-volume, fast-paced environments. This role is ideal for a knowledgeable hospitality professional passionate about coffee and cafe culture. The company emphasizes building and developing strong teams, investing in their people, and fostering a culture of opportunity and success. Hutch and Waldo, founded in 2016 and inspired by their Sydney, Australia roots, are proud of their community, support local producers, and prioritize fresh, simple food preparation. Their focus is on providing an exceptional guest experience with high-quality products in a fun, welcoming environment. They value team members who let their personality shine, connect authentically with the community, and are committed to sharing their skills and knowledge. Reporting to the general manager, the Head Barista will help elevate the cafe's service efficiency and product quality without compromise. The role requires experience in high-volume settings and a willingness to be challenged daily, as the venues are very busy. Hutch and Waldo do not compromise on memorable service, outstanding quality, and products.

Requirements

Minimum of 3+ years of hospitality experience.
Experience working in a similar venue with multiple offerings will be highly valued.
Fun & energetic personality.
Has a passion for coffee and a dynamic beverage program.
Focus on bringing a team together for a common purpose.
Knowledge and skills to develop staff around the product, service skills, team culture and guest relationships.
Understands what cafe culture is and wants to add to the conversation.

Responsibilities

Leading from the front and consistently delivering an exceptional experience to our guests through product and service.
Aware of the coffee and milk quality before open and informing management of any changes and additions.
Upskilling teams around you and inspiring new members to learn and grow.
Taking ownership of the machine and being aware of what is required for a doh inspection.
Engage with as many guests as possible and use eye contact when appropriate.
Maintaining training programs, and mentoring the FOH team to drive results.
Being aware on when to ask for help and know how to shift gears when needed.
Find new ways to improve systems and develop a welcoming workplace.