Hat Steaming & Product Preparation Associate

Bergen Logistics•Kennesaw, GA
•$15 - $16•Onsite

About The Position

This detail-oriented, hands-on position prepares straw hats and similar products for sale or shipment. The associate steams, shapes, inspects, finishes, sorts, labels, and packages products to meet client standards for quality, appearance, and presentation. The role involves learning specialized hat-steaming and shaping techniques and may include cross-training in other warehouse operations. The position is based in a warehouse or production environment and requires precise, repetitive hand movements, careful handling of delicate materials, visual inspection, and safe use of steaming equipment and other approved finishing tools. It is full-time with a consistent Monday–Friday daytime schedule. Reliable attendance, punctuality, and transportation to the assigned work location are required.

Requirements

  • Strong attention to detail and ability to identify subtle differences in product appearance, shape, and quality.
  • Excellent hand-eye coordination and fine motor skills for precise, repetitive hand movements.
  • Ability to work carefully and consistently with delicate products.
  • Sufficient English proficiency to read and understand written instructions, product labels, and product-specific information.
  • Ability to follow written and verbal instructions and approved product samples.
  • Ability to perform repetitive tasks accurately while meeting established production expectations.
  • Dependability, punctuality, and commitment to maintaining a consistent work schedule.
  • Willingness to learn specialized hat-steaming and shaping techniques and cross-train in other warehouse functions.
  • Ability to work independently and collaboratively as part of a production team.
  • Alignment with Bergen’s How We Work Together Principles, including people development, safety, respect, teamwork, trust, passion, communication, and accountability.
  • Ability to stand and work at a workstation for extended periods, potentially through most of an eight-hour shift, with scheduled breaks.
  • Ability to walk between workstations, bend, stoop, reach, and perform repetitive gripping, pinching, smoothing, pressing, and rotating movements.
  • Ability to lift and/or move objects weighing up to 30–50 pounds occasionally, with team support as needed.
  • Ability to work near steam, moisture, hot surfaces, and heated equipment while following safety procedures.
  • Reliable transportation and ability to report consistently and on time to the assigned work location.

Nice To Haves

  • Previous experience in warehouse operations, apparel finishing, garment steaming, product preparation, or quality inspection.
  • Experience handling delicate merchandise or performing detailed hands-on work.
  • Familiarity with handheld steaming equipment or similar finishing tools.
  • Previous hat-steaming experience; training will be provided.

Responsibilities

  • Steam hats using approved equipment and methods to remove creases, restore shape, and improve product appearance.
  • Shape and adjust hat crowns and brims by hand or with designated hat forms according to client specifications.
  • Handle delicate straw materials with controlled hand pressure to avoid crushing or deforming products.
  • Allow hats to dry and set properly before further handling or packaging.
  • Inspect products for damage, discoloration, uneven shaping, loose stitching, and other visible defects.
  • Complete finishing tasks such as removing loose threads, checking tags, and adjusting hat bands or decorative trim.
  • Sort, count, label, and package finished products according to client instructions.
  • Read and follow product labels, specifications, written instructions, and approved product samples.
  • Maintain a clean, organized workstation and follow established procedures when working with steam and heated equipment.
  • Meet daily production and quality expectations while maintaining accuracy and consistency.
  • Identify and report products requiring additional attention or corrective work.
  • Participate in cross-training and perform other warehouse-related responsibilities as assigned.

Benefits

  • Medical, dental, vision, and ancillary benefits
  • Flexible spending and dependent care accounts
  • 401(k) match
  • PTO, sick time, and paid holidays
  • Company-paid Employee Assistance Program (EAP)
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