Harmony Square Director/Memory Care Director

Harmony Senior Services•State College, PA

26d

About The Position

The Harmony Square Director (HSD) is responsible for the day-to-day operations of the Harmony Square neighborhood. The role leads and supports neighborhood team members through interviews, orientation, coaching, and ongoing training, and supervises and directs the Harmony Square Life Enrichment Assistant and PCA/CNA team members in conjunction with the Healthcare Director. The HSD develops and leads person-centered programs that enrich residents’ and families’ lives. This includes planning monthly activities and supplies based on dimensions of wellness, Reflections signature programs, and resident interests; delivering 3–4 high-quality programs per day; scheduling weekly outings; coordinating monthly planning meetings and calendars with the program team; and connecting with local resources. The HSD builds relationships with residents and families to encourage participation and promote satisfaction. In partnership with the clinical team, the HSD continually assesses resident needs, communicates care changes to the Healthcare Director and Executive Director, and initiates interventions as needed. The position participates in resident/family care conferences and the Family Call Program as directed, maintains the Behavior Expression process, and completes state-required care and service plans with the Healthcare Director. The HSD also collaborates with dining and clinical leaders to ensure dining needs are met, supports a safe and stimulating environment, and partners with local organizations to organize monthly support groups. Additional duties include completing neighborhood rounds, leading daily huddles, attending monthly programming calls, fostering teamwork and team-member appreciation, maintaining positive cross-department relationships, responding promptly to family questions and concerns, completing required training, and meeting the training and insurance requirements to drive a company vehicle. Other duties may be assigned.

Requirements

Three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families about Alzheimer’s disease and dementia.
Experience supervising and managing staff.
Experience organizing, conducting, and planning programs and activities for seniors with dementia.
Experience with behavior-expression redirection and interventions.
Strong organizational and time-management skills.
Critical-thinking skills.
Ability to communicate effectively verbally and in writing.
Valid driver’s license and good driving record.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Must maintain applicable state requirements for dementia-specific training.
Associate or bachelor’s degree preferred, or equivalent education and/or experience, subject to state requirements.

Nice To Haves

Associate or bachelor’s degree, or relevant equivalent education and/or experience.
Study in recreation, activities, geriatrics, or dementia care.
Dementia training or Certified Dementia Practitioner certification; alternatively, eligibility for certification.

Responsibilities

Oversee the day-to-day operations of the Harmony Square neighborhood.
Conduct interviews, orientation, coaching, and ongoing training for team members in accordance with training standards and regulatory guidelines.
Supervise and direct Harmony Square team members, including the Life Enrichment Assistant and PCA/CNA team members, in conjunction with the Healthcare Director.
Develop, plan, and implement purposeful, person-centered resident programs and activities.
Partner with the Life Enrichment Director in monthly planning meetings and coordinate program supplies.
Coordinate with the program team to complete planning forms, organize supplies, and prepare calendars, events, and outings for the upcoming month.
Plan monthly programs based on dimensions of wellness, Reflections signature programs, and residents’ interests.
Lead 3–4 high-quality, innovative programs per day and schedule weekly outings.
Assess resident needs with the community clinical team, communicate care changes to the Healthcare Director and Executive Director, and initiate interventions as needed.
Participate in resident/family care conferences and the Family Call Program as directed by the Executive Director.
Use and connect with local community resources.
Build relationships with residents and families to encourage program participation and promote satisfaction.
Maintain a stimulating environment that supports safety, security, and well-being in collaboration with the clinical team.
Maintain the Behavior Expression process.
Partner with the Director of Dining and Healthcare Director to ensure dining needs are met.
Complete state-required care plans and service plans for Harmony Square residents with the Healthcare Director.
Partner with the Alzheimer’s Association and other local organizations to schedule, organize, and participate in monthly support group meetings.
Complete required training and insurance requirements to drive a company vehicle.
Coordinate care across life enrichment, clinical, dining, and other disciplines.
Complete daily and bi-weekly neighborhood rounds and lead daily huddles.
Attend monthly programming calls.
Promote teamwork and team-member appreciation and maintain positive working relationships across departments.
Respond promptly to resident families’ questions and concerns.
Complete required courses in accordance with state regulations and Relias Learning.
Carry out other duties as assigned.