Hardware Verification / IT Asset Support Specialist (Contingent on Award)
About The Position
CTR Management Group (CTRMG) is hiring for an upcoming IT asset management contract with a federal agency in Alexandria, Virginia. The program tracks more than 100,000 IT assets for about 15,000 users using ServiceNow, barcode scanning, and RFID. The specialist works on site to verify that laptops, desktops, network devices, and peripherals match inventory records and correct records when discrepancies are found. The position may also require occasional work in Lorton, Virginia; Frederick, Maryland; and Springfield, Virginia. This is a full-time, non-exempt position with a stated pay range of $34.00–$40.11 per hour plus benefits. Employment is contingent on contract award, which is expected in January 2027. The candidate must be able to pass a Public Trust (Tier 2) background investigation and obtain a PIV card.
Requirements
- At least 2 years of experience in IT asset management, inventory control, desktop support, or property accountability.
- Experience using barcode or RFID scanners and a ticketing system; ServiceNow is preferred.
- Strong attention to detail and comfort dealing with end users and supervisors.
- Ability to lift 40 lbs.
- Ability to work on site between 8:00 a.m. and 6:00 p.m.
- Ability to pass a Public Trust (Tier 2) background investigation and obtain a PIV card.
Nice To Haves
- CompTIA A+.
- ITIL 4 Foundation.
- Federal property or asset management experience.
- Experience with ServiceNow.
Responsibilities
- Scan assets and conduct monthly floor-by-floor physical inventories.
- Verify deployments, returns, and office moves, and correct user, location, and barcode data.
- Investigate missing or unverified assets and document each step in ServiceNow tickets.
- Apply and replace asset and location barcode labels as offices are built out or changed.
- Verify laptops returned by remote users and record hardware changes in the mobile scanning tool.
- Support annual asset attestation, surplus staging, and audits.
Benefits
- Benefits are mentioned, but specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
