Hardware Shipping Specialist

SpotOn•San Rafael, CA
•$20 - $25

About The Position

The Associate Hardware Shipping Specialist supports warehouse operations by assisting with picking, packing, and shipping hardware orders. The role focuses on developing accuracy, speed, and familiarity with fulfillment processes while contributing to a smooth outbound workflow. The position requires following documented processes, checking work for quality, identifying process gaps, and adhering to warehouse safety and handling procedures. The role requires one year of experience in warehouse operations or a related role and a high school diploma or GED. An associate degree in Business, Supply Chain, or a related field is preferred, and an equivalent combination of education and experience may be considered. Fluency in written and spoken English is required; Spanish bilingual ability is preferred. The base pay range is $20.00–$25.00 per hour, with offers reflecting the candidate’s location and experience.

Requirements

  • One year of experience in warehouse operations or related roles.
  • High school diploma or GED required.
  • Fluent in English, written and verbal.
  • Strong attention to detail and willingness to learn fulfillment processes.
  • Basic understanding of shipping workflows and warehouse organization.
  • Ability to follow step-by-step processes and maintain accuracy.
  • Eagerness to learn NetSuite and related systems.

Nice To Haves

  • Experience in fintech or SaaS environments.
  • Familiarity with shipping tools such as UPS WorldShip and ShipStation.
  • Associate degree in Business, Supply Chain, or a related field.
  • Bilingual in Spanish.

Responsibilities

  • Pick and pack orders under guidance, ensuring correct SKUs and quantities.
  • Follow packing standards to minimize damage during transit.
  • Enter fulfillment data accurately into internal systems.
  • Assist in staging shipments and preparing boxes for carrier pickup.
  • Support inventory put-aways, bin organization, and cycle counts.
  • Promptly report order or inventory discrepancies to senior team members.
  • Follow warehouse safety and handling procedures.
  • Participate in training on shipping systems and tools.
  • Adhere to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.
  • Review and verify outcomes before submission to maintain consistency and quality.
  • Identify and address process gaps or errors to support continuous improvement and operational excellence.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid vacation
  • 10 company holidays
  • Sick time
  • Volunteer time off
  • Employee Resource Groups
  • Monthly cell phone and internet stipend
  • Tuition reimbursement up to $2,000 per calendar year
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