Hardware Deployment Technician

TEKsystems•Lafayette, LA

1d•$15 - $22•Onsite

About The Position

We are seeking a hands-on IT Hardware Deployment Technician to support the deployment, configuration, and lifecycle management of endpoint technology across the organization. This role is responsible for imaging, staging, deploying, troubleshooting, and supporting Windows-based devices including laptops, desktops, mobile devices, peripherals, and related hardware. The ideal candidate is customer-focused, detail-oriented, and experienced in supporting enterprise Windows environments while delivering excellent service to end users.

Requirements

2+ years of experience in IT support, desktop support, hardware deployment, or a related technical role.
Experience supporting Windows 10 and Windows 11 environments.
Knowledge of PC hardware, peripherals, and workstation deployment processes.
Experience with Microsoft 365, Outlook, Teams, and Office applications.
Familiarity with Active Directory, Entra ID (Azure AD), and basic account administration.
Understanding of endpoint management solutions such as Microsoft Intune, SCCM/MECM, or similar tools.
Experience with device imaging and deployment methodologies.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Ability to prioritize tasks and manage multiple deployments simultaneously.
Ability to lift and transport computer equipment up to 50 pounds.

Nice To Haves

Experience with Autopilot, Intune, MECM/SCCM, or other endpoint management platforms.
Knowledge of hardware lifecycle management and asset tracking systems.
Familiarity with ServiceNow, Jira, or other ticketing systems.
CompTIA A+, Network+, or Microsoft certifications.
Experience supporting enterprise environments with 500+ users.
Basic networking knowledge including TCP/IP, DNS, DHCP, VPN, and Wi-Fi connectivity.

Responsibilities

Deploy, configure, and support Windows laptops, desktops, and related hardware for new hires, refreshes, and technology rollouts.
Perform device imaging, provisioning, and software installation using enterprise deployment tools.
Install, upgrade, and replace hardware components including memory, storage drives, docking stations, monitors, and peripherals.
Configure and support Windows 10/11 operating systems and Microsoft 365 applications.
Manage asset tracking, inventory control, device assignments, and hardware lifecycle activities.
Troubleshoot and resolve hardware, operating system, and peripheral issues.
Support employee onboarding, offboarding, and workstation setups.
Coordinate equipment deployments, hardware refresh projects, and office moves.
Maintain accurate documentation, asset records, and deployment procedures.
Assist with mobile device deployments and basic support for smartphones and tablets.
Provide tier-one and tier-two support for end-user hardware and workplace technology issues.
Work closely with IT teams to ensure compliance with security, imaging, and deployment standards.
Support conference room technology, printers, and other workplace hardware as needed.