Hardware Coordinator- Carol Stream

Benjamin Moore & Co•Carol Stream, IL

2d•$64,900 - $83,100

About The Position

Benjamin Moore is hiring a Hardware Coordinator to provide operational and administrative support to the Hardware/Wholesale HQ team and help meet sales goals. The role supports sales execution through customer targeting, calendar coordination, meeting preparation, sales materials, reporting, and event logistics. The ideal candidate will reside in Carol Stream, Illinois. The coordinator works with Business Insights, Sales Operations, Marketing, Product, Supply Chain, Training, Field Sales, customers, and accounts. Responsibilities include reviewing sales and customer data, preparing recaps and actionable insights, coordinating customer support and promotions, and helping execute regional and national sales strategies.

Requirements

At least 3 years of experience in sales support, operations, account coordination, administration, or a related role.
High school diploma.
Ability to interpret sales and customer reporting, identify items requiring attention, and communicate findings to sales management to support business execution.
Strong organizational and project coordination skills, including the ability to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills and a customer-focused approach.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Ability to collaborate across functions and build effective working relationships with internal teams, field sales, customers, and accounts.
Detail-oriented, proactive, resourceful, and able to work independently while maintaining accuracy.

Nice To Haves

Bachelor's degree in business, marketing, or a related field.
Experience with CRM platforms such as Salesforce or Microsoft Dynamics 365.
Experience with business intelligence tools.

Responsibilities

Provide operational and administrative support to the Hardware/Wholesale HQ team, including customer targeting, calendar coordination, meeting preparation, sales materials, and convention and trade show logistics.
Partner with Business Insights and Sales Operations to facilitate reporting requests based on field sales and management needs.
Review sales performance, customer activity, program participation, and initiative reporting using Excel, CRM data, and business intelligence dashboards; identify items requiring follow-up and support sales execution.
Prepare clear recaps and actionable insights for sales initiatives, including results tracking and customer feedback.
Support key accounts by coordinating follow-up, responding to routine inquiries, and connecting customers with appropriate internal resources.
Assist with planning and executing customer promotions, product launches, and marketing campaigns across assigned markets or regions.
Coordinate sample requests and distribution of promotional materials, product literature, and other customer-facing resources.
Coordinate logistics and materials for trade shows, customer meetings, training sessions, and other sales events.
Collaborate with Marketing, Product, Supply Chain, Training, and Field Sales teams to support local execution of national and regional strategies.