Hardware Clerk - Part Time

Ridley’s Family Markets•Buhl, ID

10d

About The Position

The Hardware Clerk provides outstanding guest service while processing sales quickly, accurately, and efficiently. The role supports register operations, generates sales, merchandises products, and assists the store management team. The clerk also helps maintain store standards, supports shipment processing, and assists guests with product information, locating merchandise, and special orders. The position requires product knowledge of hardware-related products or willingness to learn, retail sales and marketing experience, strong communication and organizational skills, and a commitment to guest satisfaction. The clerk must be able to stand for extended periods and frequently lift up to 40 pounds. Flexible availability, including evenings, weekends, and holidays, is required to meet business needs.

Requirements

Possess broad product knowledge of hardware-related products or willingness to learn.
Sales and marketing experience with retail programs, establishing relationships, and working with guests.
Commitment to service excellence and guest satisfaction.
Ability to work as a solid team player with excellent interpersonal skills.
Excellent communication skills, strong organizational ability, high attention to detail, and ability to multitask.
Ability and willingness to work flexible hours, including evenings, weekends, and holidays.
Ability to stand for an extended period.
Ability to frequently lift 40 pounds to load and unload guest orders, and move and handle boxes of merchandise and fixtures throughout the store.
Ability to perform the job functions described, with reasonable accommodations considered where available.

Nice To Haves

Previous experience in retail marketing, sales, or back office, or in contractor/construction fields.
Knowledge of retail computer systems; MS Word and Excel knowledge is a plus.

Responsibilities

Provide outstanding service to every guest.
Greet guests entering the store, answer phone calls, and stay aware of promotions and advertisements.
Carry out daily operational goals and priorities assigned by store management.
Assist with training and developing peers and deal with guests tactfully and pleasantly.
Maintain merchandising and store cleanliness standards, keep the register area orderly and supplies stocked, and participate in daily huddle meetings.
Help process new shipments and keep receiving and back-stock areas clean and organized.
Respond to safety issues and remain alert to shoplifting activity.
Help guests locate merchandise in the store and on acehardware.com, and process special orders.
Encourage guests to open Ridley's advantage card accounts and explain the benefits.
Answer guests’ questions and provide information about procedures and policies.
Perform other tasks assigned by store management.