Hardware Clerk - Part Time

Ridley's Family Markets•Buhl, ID

About The Position

The Hardware Clerk maintains outstanding guest service, processes sales quickly and accurately, supports register operations, generates sales, merchandises products, and assists the store management team. The role also supports store operations, product availability, cleanliness, and safety, and may include other duties assigned by store management.

Requirements

  • Possess broad product knowledge of hardware-related products and willingness to learn.
  • Have sales and marketing experience with retail programs, relationship building, and working with guests.
  • Demonstrate commitment to service excellence and guest satisfaction.
  • Be a solid team player with excellent interpersonal skills.
  • Have excellent communication skills, strong organizational ability, high attention to detail, and ability to multitask.
  • Be able and willing to work flexible hours, including evenings, weekends, and holidays, to meet business needs.
  • Be able to stand for an extended period.
  • Be able to lift 40 pounds frequently to load and unload guest orders and move and handle merchandise and fixtures throughout the store.

Nice To Haves

  • Previous experience in a retail environment in marketing, sales, or back office, or in contractor/construction fields.
  • Knowledge of retail computer systems; MS Word and Excel knowledge is a plus.

Responsibilities

  • Provide outstanding service to every guest; greet guests, answer calls, and remain aware of promotions and advertisements.
  • Carry out daily operational goals and priorities assigned by store management.
  • Assist with peer training and development, and handle guest interactions tactfully and pleasantly.
  • Maintain merchandising and cleanliness standards, keep the register area orderly, and stock supplies.
  • Participate in daily huddle meetings.
  • Help process new shipments and keep receiving and back-stock areas clean and organized.
  • Respond to safety issues and remain alert to shoplifting activity.
  • Help guests locate merchandise in the store or on acehardware.com and process special orders.
  • Encourage guests to open Ridley's Advantage Card accounts and explain the benefits.
  • Answer guest questions and provide information about procedures and policies.
  • Perform other tasks assigned by store management.
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