Hard Lines Merchandising Specialist
About The Position
The Hard Lines Merchandising Specialist sorts donated hardline merchandise, separates sellable items from outlet product, researches item values, and prices merchandise according to Goodwill Houston (GWH) guidelines. The role processes donations and helps ensure efficient, cost-effective stewardship of donated goods to maximize profitability in support of GWH’s mission. The specialist also assists with customer service, production, sales-floor merchandising, donation handling, and maintaining a safe and orderly store environment. Duties are performed in accordance with GWH policies, procedures, guiding principles, and applicable laws and regulations.
Requirements
- Ability to perform basic math, including addition, subtraction, multiplication, and division.
- Ability to communicate and interact well with a variety of personality types.
- Excellent customer service skills.
- Ability to work a flexible schedule.
- Reliable transportation.
- Ability to stand, twist, bend, squat, reach, kneel, push, and pull.
- Ability to lift up to 40 pounds and occasionally lift or move items up to 100 pounds.
- Ability to stand for extended periods.
Nice To Haves
- High school diploma or equivalent.
- Retail sales experience.
Responsibilities
- Research merchandise values using GWH baseline pricing guides or the internet, and price items accordingly.
- Keep abreast of industry trends, merchandising practices, and competitive pricing.
- Provide excellent customer service, greet customers, and answer basic questions about store operations and merchandise.
- Work quickly to meet required GWH production standards.
- Ensure products are continually rotated.
- Keep production supplies available.
- Assist in merchandising produced goods on the sales floor according to guidelines.
- Assist with loading and unloading merchandise as needed.
- Receive and record donations as needed.
- Sort and process donations according to GWH guidelines and assigned duties.
- Notify the manager of low or overstocked merchandise.
- Assist with the security and safety of GWH team members and property.
- Assist with floor recovery and perform necessary janitorial work.
- Report all work incidents and injuries immediately.
- Maintain a professional, friendly, and cooperative attitude; work effectively in a team-oriented, fast-paced environment; multitask, make quick decisions, and adapt to change.
- Follow GWH policies and procedures, loss prevention and safety regulations, guiding principles, and local, state, and federal laws and regulations.
- Maintain punctuality, dependable attendance, and an appropriate appearance.
- Work safely and maintain good housekeeping, keeping aisles, pathways to fire exits, and work areas clear, neat, and clean.
- Complete other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
