Hair Salon Manager

Great Clips•Westfield, IN

53d

About The Position

The Salon Manager leads a locally owned Great Clips salon, coaches and develops stylists, supports a strong team culture, and helps deliver exceptional guest experiences and salon performance. This is a hands-on leadership role that combines salon management and day-to-day operations with providing haircuts and other customer services, with the balance depending on the salon’s needs. Managers organize salon operations, motivate and support the team, and use salon technology, systems, metrics, and reports. Great Clips offers leadership and technical training, ongoing support, and the LEADS development program. The salon environment is described as fast-paced and high-volume, with dependable retail hours and a steady flow of customers. All Great Clips salons are independently owned and operated by franchisees, who handle hiring and personnel matters.

Requirements

A valid Cosmetology and/or Barber License; requirements vary by state or province.
Strong technical haircutting skills and the ability to help others develop their skills and confidence.
Proven leadership ability or readiness to take on full salon responsibility.
Excellent communication skills and a desire to motivate, develop, and support a team.
Strong organizational skills and the ability to manage day-to-day salon operations.
Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
A goal-oriented mindset focused on team performance and customer experience.
Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

Previous leadership experience is helpful but not always required.

Responsibilities

Lead the salon team and help build a strong, team-oriented culture.
Coach, develop, motivate, and support stylists, including helping them improve their technical skills and confidence.
Manage day-to-day salon operations and support salon performance.
Deliver haircuts and other customer services as needed.
Help provide exceptional guest experiences and achieve team goals.
Use salon technology and tools, including scheduling systems, metrics, and reports.