Hair Salon Manager

Great Clips•Norwich, CT

11d

About The Position

Join a locally owned Great Clips salon as a Salon Manager and lead a team while helping the salon operate effectively. The role combines hands-on leadership and day-to-day salon operations with providing haircuts and other services to customers; the balance between administrative and floor time varies by location and salon needs. Managers coach, develop, and motivate stylists, support a strong team culture, and help deliver a positive customer experience. Leadership and technical training, ongoing education, and support are provided, including the LEADS development program for salon managers. The posting describes a supportive, team-oriented salon environment with reliable hourly pay plus tips and bonuses, flexible scheduling, and dependable retail hours. Great Clips’ brand marketing supports a steady flow of customers, so stylists do not need to bring their own clientele or self-market. Salon technology, operational systems, and support help managers focus on customers and their teams. The role is with an independently owned and operated franchisee; franchisees handle hiring and personnel matters.

Requirements

Valid cosmetology and/or barber license; requirements vary by state or province.
Strong technical haircutting skills and the ability to help others develop their skills and confidence.
Proven leadership ability or readiness to take on full salon responsibility.
Excellent communication skills and a desire to motivate, develop, and support a team.
Strong organizational skills and ability to manage day-to-day salon operations.
Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
Goal-oriented mindset focused on team performance and customer experience.
Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

Previous leadership experience is helpful but not always required.
Experience as an Assistant Manager or an experienced stylist ready to take on salon leadership.

Responsibilities

Lead the salon team and manage day-to-day salon operations.
Coach, develop, motivate, and support stylists, helping them grow their skills and confidence.
Deliver haircuts and other services to customers as salon needs require.
Support team performance, customer experience, and a strong team culture.
Use scheduling systems, metrics, reports, salon technology, and operational systems to support salon operations.
Adapt to and solve problems in a fast-paced, high-volume environment.