GxP Training Specialist

Empower Pharmacy•Houston, TX

20h•Onsite

About The Position

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. POSITION SUMMARY The GxP Training Specialist strengthens business performance by building compliant, scalable learning systems that improve workforce readiness, execution quality, and inspection preparedness across Empower’s hyper-growth 503A and 503B operations. This individual contributor owns the design, deployment, governance, and continuous improvement of role-based GxP curricula, training matrices, learning records, onboarding, and performance support. Partnering with Quality, Operations, and subject matter experts, the role translates complex requirements into capability-building solutions. AI is used as a force multiplier to accelerate content development, expand personalization and scale, improve quality, and enable faster, evidence-based decisions while maintaining human oversight and data integrity. Success requires: strategic thinking, disciplined execution, learning agility, judgment, and the ability to deliver measurable results amid rapid change, regulatory complexity, and elevated standards for patient safety and operational excellence.

Requirements

Advanced knowledge of cGMP training, adult learning, instructional design, competency-based qualification, curriculum mapping, training matrices, and documentation controls in regulated operating environments.
Proficiency with learning management systems, e-learning authoring platforms, Microsoft Office, data analysis, and approved AI tools used for content development, workflow automation, and insight generation.
Strong facilitation, consulting, and cross-functional communication skills, with the judgment to translate complex requirements into practical learning solutions for employees, trainers, and leaders.
Demonstrated capability in training effectiveness measurement, continuous improvement, audit readiness, data integrity, and risk-based prioritization across fast-changing, regulated, high-accountability operations.
Minimum of 3 years of experience in a training and instructional design role within a pharmaceutical, life sciences, healthcare, or other GxP-regulated environment.
Requires a bachelor’s degree in education, life sciences, instructional design, or a related field; equivalent combination of education and experience may be considered.
Strong facilitation, collaboration, and communication skills with the ability to tailor training for learners at all levels and cultivate a growth mindset organization wide.
Proficiency in LMS, e-learning authoring tools, instructional design models, and Microsoft Office applications with a focus on documentation accuracy and training effectiveness in regulated environments.

Nice To Haves

Certification in instructional design, adult learning, or Learning and Development strongly preferred, including credentials such as Associate Professional in Talent Development (APTD), Certified Professional in Talent Development (CPTD), Training Within Industry (TWI), or a recognized Train-the-Trainer (TTT) program.

Responsibilities

Own the architecture of role-based GxP curricula, qualification pathways, and training matrices across regulated functions, ensuring content aligns with cGMP expectations, standard operating procedures, process risks, and business priorities.
Partner with Quality, Operations, Pharmacy, Engineering, and subject matter experts to diagnose performance gaps, distinguish training needs from process or system issues, and define measurable learning outcomes.
Develop and maintain training roadmaps that connect onboarding, qualification, role progression, and continuing education to Empower’s growth plans and regulated operating model.
Design, develop, and continuously improve instructor-led, virtual, digital, and performance-support content using adult learning principles, instructional design models, and controlled-document requirements.
Facilitate high-impact GxP training for employees and leaders, translating complex regulatory and procedural requirements into clear, practical expectations that support safe and consistent execution.
Lead the design and coordination of compliant onboarding and role-specific qualification experiences that shorten time to proficiency while protecting quality and patient safety.
Administer and improve learning systems, curricula, assignments, training records, and documentation workflows with disciplined attention to accuracy, timeliness, access, and auditability.
Establish practical measures of training effectiveness using knowledge, behavior, quality, and operational indicators, moving beyond completion metrics to demonstrate business impact.
Build trainer and leader capability through train-the-trainer programs, facilitation standards, coaching, observation, and reusable instructional resources.