Guestroom Attendant | Buffalo Marriott LECOM HARBORCENTER
About The Position
The Guestroom Attendant is responsible for maintaining the standards of quality and cleanliness throughout their daily assignments. This role involves cleaning and servicing assigned guest rooms according to franchise and hotel standards, handling guest complaints to ensure satisfaction, and observing all house and safety rules, housekeeping room procedures, and security procedures. The position requires returning and restocking the cart at the end of the shift and completing additional deep cleaning or seasonal cleaning functions as scheduled. Other duties may be assigned.
Requirements
- Minimum one year cleaning experience.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Previous hotel experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
- Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
Benefits
- Health insurance
- 401k
- Paid time off
- 8 Paid holidays
- Marriott Hotel Discounts at any Marriott property in the world!
- 2 Complimentary night hotel stays per year at any Shaner Managed property
- 1 Complimentary meal per shift worked
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
