GUEST SERVICES SPECIALIST 9:30am - 6:00pm

Oklahoma Surgical Hospital • Tulsa, OK

6d • Onsite

About The Position

Oklahoma Surgical Hospital (OSH) is seeking a full-time Guest Services Specialist for a safety-sensitive position. The role works Monday through Friday, 9:30 a.m. to 6:00 p.m., and qualifies for the hospital’s full benefits package and discretionary quarterly bonuses.

The specialist transports patients, guests, and visitors to appropriate departments, and transports patients from recovery to their designated inpatient rooms. The role also involves parking visitors’ vehicles, staffing registration desks, welcoming patients and visitors in a friendly and respectful manner, sharing information about hospital services, facilitating consultations between physicians and patient families, providing directions, and answering general inquiries. The position requires sound judgment when responding to patients’ needs.

OSH is a physician-owned hospital focused on patient experience and care. The position is designated as safety-sensitive under Oklahoma law; applicants or employees in safety-sensitive roles may be subject to employment consequences for a positive marijuana test, including when they hold a medical marijuana license.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and good driving record.
• Drivers under 21 years of age must be approved by the insurance carrier.
• Current BLS certification, or acquire certification within 30 days of hire through the hospital.
• Good interpersonal and customer service skills.
• Basic knowledge of a medical setting.
• Basic computer skills, including Microsoft Office products and data entry.
• No experience required.

Responsibilities

• Transport patients, guests, and visitors to the appropriate department within the facility.
• Transport patients from the recovery area to their designated inpatient room.
• Park visitors’ vehicles.
• Staff registration desks.
• Receive patients, guests, and visitors in a friendly and respectful manner.
• Provide information about hospital services and directions.
• Facilitate consultations between physicians and patient families.
• Answer general information inquiries.
• Use sound judgment and make quick decisions when presented with patients’ needs.

Benefits

• Full benefits package, including a medical plan with no out-of-pocket costs at many affiliated physician offices.
• Discretionary quarterly bonuses for full-time and part-time team members.
• Free on-site fitness center for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED