Guest Services

Leon Medical Centers • Hialeah, FL

1d

About The Position

The Guest Services Representative is a full-time position that provides exceptional customer service to patients, visitors, and team members. The role prepares and serves coffee, pastries, and refreshments, including for meetings, and helps create a warm, welcoming experience for guests. It also involves maintaining the work area and equipment, assisting patients and visitors, supporting light housekeeping, and providing coverage for Housekeeping or Lobby staff when needed.

The successful candidate is patient when working with elderly people and sympathetic to hearing or vision deficiencies. They work effectively in a team and have excellent interpersonal, communication, and listening skills. A high school diploma or equivalent and fluency in English and Spanish are preferred.

Requirements

• Be patient when dealing with an elderly population and sympathetic to hearing or vision deficiencies.
• Be able to work effectively in a team environment.
• Have excellent interpersonal and communication skills.
• Have excellent listening skills.

Nice To Haves

• High school diploma or equivalent preferred.
• Fluency in English and Spanish preferred.

Responsibilities

• Provide friendly, courteous service to patients, visitors, and team members.
• Prepare and serve coffee, pastries, and refreshments, including for meetings.
• Maintain a clean, organized, and welcoming work area.
• Monitor, replenish, and organize supplies and refreshments.
• Ensure equipment is clean, maintained, and functioning properly.
• Assist patients and visitors as needed.
• Support light housekeeping duties and proper waste disposal.
• Provide coverage for Housekeeping or Lobby staff when needed.
• Maintain a professional appearance and participate in required training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED