Guest Services Driver - Full Time

Four Seasons Hotels and Resorts•Kailua, HI
•Onsite

About The Position

As a Driver at Four Seasons Resort Hualālai, you will deliver luxury transportation services and act as an ambassador for the resort. The role focuses on warm, personalized service in a guest-facing, fast-paced environment. Drivers transport guests, assist with luggage and transportation coordination, maintain vehicles, support guest and hotel-related errands, and work with other resort teams to provide seamless service.

Requirements

  • A genuine passion for hospitality and delivering exceptional guest experiences.
  • Strong communication skills and a professional, polished presence.
  • Ability to remain calm and attentive in a dynamic environment.
  • Prior customer service experience.
  • Valid Hawai‘i Driver’s License with a clean driving record.

Nice To Haves

  • Luxury hospitality experience preferred.

Responsibilities

  • Safely transport guests to and from destinations, ensuring a smooth, comfortable, and memorable experience.
  • Provide personalized service, including offering recommendations and sharing local knowledge.
  • Maintain the cleanliness, presentation, and readiness of all vehicles.
  • Assist guests with luggage and transportation coordination.
  • Support guest and hotel-related errands as needed.
  • Collaborate with Guest Services, Valet, Front Office, and Concierge teams to deliver seamless service.

Benefits

  • Hourly rate of $25.97.
  • On-site Physical Therapist.
  • 24-hour access to Indoor and Outdoor Gym.
  • Holiday, Vacation & Sick pay.
  • Robust Benefit Plan.
  • Company Match 401K Plan.
  • Laundered Employee Uniform.
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana.
  • Complimentary stays at Four Seasons Worldwide.
  • Training and Development Opportunities.
  • Employee Recognition Programs.
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