Guest Services Concierge 2

FMOLHS • Baton Rouge, LA

1d • Onsite

About The Position

The Guest Services Concierge 2 contributes to a great patient experience by providing non-medical care. The Guest Services Concierge 2 will provide a warm, welcoming first impression to OLOLRMC by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge 2 will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members.

Responsibilities

• Contributes to a great patient experience by providing non-medical care
• Provide a warm, welcoming first impression to OLOLRMC by providing assistance to all patients and visitors who enter the department
• Facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care
• Recognize potential crisis situations
• Advocate for security involvement when needed
• Act as a liaison between guests and clinical team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed