Guest Service Attendant
About The Position
The Guest Service Attendant acknowledges customers in person and by phone, promotes special offers or programs, stocks lobby merchandise and refreshments, and keeps customer areas clean. The role also involves thanking customers, answering questions about services and procedures, and performing location-cleanliness tasks such as sweeping, mopping, cleaning windows, and minor landscaping as directed by management. Attendants must follow Mister Car Wash safety procedures and policies, including employee appearance guidelines. Successful attendants are friendly, outgoing, positive, energetic, and focused on building customer relationships. The position is active and may involve working on one’s feet and outdoors in varying temperatures and weather conditions. Prior experience in sales, retail, hospitality, or customer service is preferred but not required.
Requirements
- Be friendly and outgoing, build relationships with customers, and remain positive and energetic.
- Be able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
- Be able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
Nice To Haves
- Prior experience in sales, retail, hospitality, and/or customer service is preferred but not required.
Responsibilities
- Promptly acknowledge customers in person and on the phone.
- Promote special offers or programs.
- Stock lobby merchandise and refreshments and keep customer areas clean.
- Thank every customer and answer questions about services and procedures.
- Complete location-cleanliness tasks, including sweeping, mopping, cleaning windows, and minor landscaping as directed by management.
- Follow Mister Car Wash safety procedures and policies, including employee appearance guidelines.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
