Guest Service Attendant

Mister Car Wash•Nashville, TN

About The Position

Mister Car Wash is seeking a Guest Service Attendant to acknowledge and assist customers, promote offers, maintain lobby merchandise and refreshments, and help keep customer areas and the location clean. The role involves following company safety procedures and employee appearance guidelines. Guest Service Attendants are friendly, outgoing, positive, and energetic, and enjoy building customer relationships and being active in varying outdoor conditions.

Requirements

  • Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Nice To Haves

  • Prior experience in sales, retail, hospitality, and/or customer service is preferred but not required.
  • Friendly and outgoing; able to build relationships with customers and stay positive and energetic.
  • Enjoys being active, on their feet, and outdoors in varying temperatures and weather conditions.
  • Enjoys working hard and being financially rewarded for outstanding performance.

Responsibilities

  • Promptly acknowledge customers in person and on the phone.
  • Promote special offers or programs.
  • Stock lobby merchandise and refreshments and keep customer areas clean.
  • Thank customers and answer questions about services and procedures.
  • Complete location-cleanliness tasks such as sweeping, mopping, cleaning windows, and minor landscaping as directed by management.
  • Follow Mister Car Wash safety procedures and policies, including employee appearance guidelines.
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