Guest Service Attendant
About The Position
Four Seasons Residence Club Aviara is seeking a Guest Service Attendant to provide exceptional service to owners and guests. The role assists with luggage, shares information about the Residence Club’s amenities, provides shuttle service or transportation information, and helps ensure a seamless, enjoyable experience during arrival, stay, and check-out. The attendant handles guest inquiries and special requests courteously and coordinates with the Front Office team to support smooth arrival and check-out processes. This full-time position requires a flexible schedule covering early mornings, days, evenings, weekends, and holidays. Driving a company vehicle is an essential function. The hourly rate is $20.05.
Requirements
- Excellent personal presentation and interpersonal skills.
- Physical stamina to lift up to 75 lbs.
- Flexible schedule and ability to work all shifts, weekends, and holidays.
- Previous customer service experience, preferably in a Front Office setting.
- Valid California driver’s license; driving a company vehicle is an essential function of the role.
Responsibilities
- Greet owners and guests upon arrival and assist with efficient luggage handling.
- Provide information about the Residence Club’s amenities and local attractions.
- Handle guest inquiries and special requests courteously and helpfully, exceeding expectations as needed.
- Coordinate with the Front Office team to ensure smooth arrival and check-out processes.
- Shuttle guests and/or provide transportation information.
Benefits
- 401(k) Retirement Savings Plan
- Excellent training and development opportunities
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
