Guest Service Attendant
About The Position
East Hartford Golf Club, located in East Hartford, CT, is pleased to announce an excellent career opportunity for a part-time Guest Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management. This position plays an essential role in creating a welcoming, efficient, and memorable experience for all golfers and guests. Ideal candidates will enjoy working outdoors, engaging with people, and contributing to a positive club atmosphere.
Requirements
- Less than high school education, or up to one month of related experience or training, or equivalent combination of education and experience
- Valid Driver’s License.
- Ability to read and speak English may be required to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers, and the manuals for the equipment associates may use are in English).
Responsibilities
- Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot.
- Assists in the setup and execution of golf tournaments and outings.
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
- Maintains the cart storage area and cart wash down area in a neat, clean, and orderly condition.
- Prepares golf carts for play following the standards of Troon Golf.
- Assists in educating players regarding course policy, current cart policy, speed of play, and so forth.
- Assists players by changing their golf spikes, if needed.
- Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies, and/or ball pyramids, and maintains ball inventory over the course of the day.
- May direct the start of play.
- Maintains accurate records of golfers renting clubs.
- Services the customer who is renting golf clubs and cleans rental clubs upon return.
- Assists with food and beverage activities.
- Cleans golfer's clubs upon completion of play.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Benefits
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
