Guest Service Attendant

BallenIsles Country Club

2h•Onsite

About The Position

Kiahuna Golf Club, located in Koloa, HI, is pleased to announce an excellent career opportunity for a part-time Guest Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. As a key member of the property’s golf operations team, the Guest Service Attendant team reports to the Proshop Manager or Assistant Golf Pro and attends to the golfers prior to tee off and after golf round is completed, golf cart fleet, driving range and marshalling as needed.

Requirements

Must have strong customer/guest orientation
Must have strong communication and interpersonal skills
Must be dependable
Must have friendly personality and enjoy working with the public
Ability to learn and enforce course policies, rules, and regulations
Ability to follow verbal and written instructions
Ability to use equipment and tools properly and safely
Current Driver’s License

Nice To Haves

Working knowledge of the rules of golf is preferred

Responsibilities

Maintain a professional appearance
Bringing carts from the cart barn in the morning and returning carts to the cart barn at the end of the day
Cleaning, fueling, and checking carts after each use
Clean and maintain cart barn
Ensure the carts are available for player use at all times
Receive and communicate complaints to the General Manager/Proshop Manager
Work closely with Pro Shop staff to prepare for and conduct golf tournaments
Implement and support all course policies and programs as communicated by management
Attends to the driving range area (maintaining the tee area as well as picking the range) as needed
Marshaling the course as assigned by supervisor or manager
Perform other duties as assigned by supervisor or manager