Hotel Quarterdeck Guest Service Agent - On Island

Little Palm Island, a Noble House Resort•Summerland Key, FL
•Onsite

About The Position

The Guest Services Agent works at Little Palm Island’s on-island Quarterdeck, serving as a central point of information and communication for the island. The agent assists island guests and visiting yachts with information and directions in person, by phone, and over the radio. They communicate guests’ needs to the appropriate departments to help deliver an excellent guest experience.

Requirements

  • Excellent communication skills.
  • High energy and attention to detail.
  • Ability to multitask.
  • Friendly, professional, personable, observant, and responsive manner.
  • Efficiency and dependability.
  • Hard-working, reliable team-player attitude.
  • Can-do attitude and willingness to learn.
  • Passion for hospitality.

Responsibilities

  • Assist island guests and visiting yachts with information and directions in person, by phone, and over the radio.
  • Serve as a hub for information and communication about happenings on the island.
  • Communicate guests’ needs to the appropriate departments.

Benefits

  • Competitive pay.
  • Health benefits.
  • Paid time off (PTO).
  • Generous travel benefits.
  • Matching 401(k).
  • Opportunity to work with a team committed to providing outstanding service.
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