Guest Service Agent/Shuttle Driver
Property Management•Omaha, NE
About The Position
The Guest Service Agent/Shuttle Driver processes guest check-ins and check-outs, secures payment, verifies and adjusts billing, and assists guests with reservations and requests. The role provides friendly, professional, and timely service while following high quality standards to ensure guest satisfaction. The position anticipates guest needs, seeks to exceed expectations, and implements creative solutions while complying with brand standards.
Responsibilities
- Process guest check-ins and check-outs.
- Secure payment, verify billing, and make billing adjustments.
- Assist guests with reservations and requests.
- Provide friendly, professional, and timely service while following quality standards.
- Anticipate guest needs, exceed expectations, and implement creative solutions.
- Comply with brand standards.
Benefits
- Medical, dental, vision, disability, and life insurance.
- 401(k) retirement match.
- Paid holidays and paid time off.
- Employee Assistance Program and Fund.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
