Guest Sales Associate

EWC Corporate LLC•Colorado Springs, CO
•Onsite

About The Position

As a Guest Sales Associate at European Wax Center, you will shape each guest’s experience from start to finish while helping drive center sales. You will use thoughtful conversations and personalized recommendations to connect guests with suitable services, Wax Passes, and retail products, build lasting guest relationships, contribute to individual and center sales goals, and provide service in a welcoming environment. The role also supports daily center operations, including opening and closing procedures, front desk and retail organization, and adherence to company policies, dress code, scheduling, and safety standards. The position is sales-focused and offers commissions on packages, rebook bonuses, and bonus contests for top performers. Day and evening shifts are available, and weekend availability is required. The position is located at European Wax Center – Interquest in Colorado Springs, Colorado. Applicants must be at least 18 years old. The role is not eligible for visa sponsorship.

Requirements

  • Friendly, positive, and professional attitude.
  • Ability to work flexible shifts, including evenings and weekends; weekend availability is required.
  • Ability to work as a team member in a fast-paced environment.
  • Passion for beauty and building genuine guest relationships.
  • Ability to lift and move items up to 25 pounds.
  • Ability to reach items stored at various heights.
  • Ability to stand and work on the floor for extended periods.
  • Must be at least 18 years old.

Nice To Haves

  • Previous sales experience and confidence recommending services and retail products.

Responsibilities

  • Manage opening and closing procedures and ensure smooth daily operations.
  • Engage with guests to understand their needs, recommend relevant services and retail products, and create a personalized experience.
  • Educate guests on services, Wax Pass benefits, retail products, and current promotions to drive sales.
  • Meet or exceed individual and center sales goals.
  • Manage front desk and retail areas, including restocking and organization.
  • Deliver a personalized guest experience using brand standards and service techniques.
  • Follow company policies, dress code, scheduling, and safety standards.
  • Participate in training sessions, community events, and marketing initiatives.

Benefits

  • Medical, dental, and vision insurance for eligible associates.
  • 401(k) with employer match.
  • Paid time off that increases with tenure, including vacation, personal, and sick leave, accrued per company policy.
  • Employee discounts, including free waxing services and 40% off retail products.
  • Commissions on packages and rebook bonuses.
  • Bonus contests that reward top performers.
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