Guest Sales Associate, Greater Chicago

European Wax Center • Chicago, IL

10d • Onsite

About The Position

EWC Growth is hiring Guest Sales Associates to support European Wax Center locations in the Greater Chicago area. Chicago is the company’s largest market, and the role is intended for outgoing, sales-driven individuals who can turn first-time visitors into loyal guests. The Guest Sales Associate is the first point of contact for guests and owns the front-of-house experience, combining beauty sales, hospitality, and guest service. Associates introduce guests to services and skincare products, recommend options, and help guests discover the benefits of a consistent waxing routine. The role also supports center operations and contributes to sales goals and a welcoming guest experience. Compensation is $17.50 per hour plus commission. Employment offers are contingent upon successful completion of E-Verify.

Requirements

• At least 2 years of customer service or sales experience; retail, beauty, hospitality, or another guest-facing environment is ideal.
• High school diploma or GED.
• Outgoing, personable, and confident communication style.
• Passion for beauty, skincare, wellness, or helping people feel their best.
• Sales mindset and enthusiasm for setting goals, celebrating wins, and earning incentives.
• Strong organizational skills, attention to detail, and ability to multitask.
• Coachable attitude and willingness to learn products, services, and selling techniques.
• Flexibility to work evenings, weekends, and occasional promotional events.
• Professional appearance and commitment to EWC Growth’s service standards.
• Ability to talk and hear; work sitting and standing at a desk and using a computer; and tolerate prolonged standing, walking, bending, and kneeling.
• Ability to lift and/or move items over 25 pounds.

Nice To Haves

• Experience in beauty retail, cosmetics, salons, spas, fitness, or another membership-driven business.

Responsibilities

• Create an inviting, energetic atmosphere where guests feel welcomed, comfortable, and confident.
• Build genuine connections through personalized conversations and exceptional service.
• Manage guest check-ins, check-outs, appointments, payments, and reservations.
• Help guests learn about pre-booking and using the European Wax Center app.
• Develop expertise in European Wax Center services, Wax Passes, and exclusive skincare products.
• Recommend services, add-ons, and retail products based on guests’ needs.
• Educate guests about the savings and benefits of Wax Passes.
• Drive sales through authentic conversations, product knowledge, and enthusiasm for helping guests.
• Celebrate wins, embrace feedback, and contribute to a high-performing team.
• Support daily opening and closing procedures.
• Maintain an organized reservation book and coordinate appointments with Wax Specialists.
• Keep the lobby, retail displays, and guest areas clean and inviting.
• Partner with center leadership on daily operations, promotional events, and team goals.
• Bring reliability, professionalism, and positive energy to every shift.

Benefits

• Complimentary waxing services.
• 50% off exclusive skincare products.
• 401(k) plan for eligible employees.
• Sick leave.
• Company-paid life and disability insurance for eligible employees.
• Flexible spending accounts (FSA) and dependent care benefits.
• Ongoing training and recognition programs.
• Career growth opportunities, including developing skills and advancing into center leadership.
• Commission in addition to hourly compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED