Circa - Housekeeping - GRA

Circa Resort & Casino•Las Vegas, NV

About The Position

The Guest Room Attendant provides friendly, informative guest service while maintaining cleanliness and safety throughout hotel guest room areas. The role supports maximum guest satisfaction and follows the Company Service Standards, departmental procedures, and applicable OSHA chemical Right-To-Know standards. The attendant answers guest questions, assists with special requests, and may escort guests to requested locations.

Requirements

  • Have 1 to 6 months of related hotel housekeeping experience.
  • Read and speak English.
  • Communicate effectively with guests, team members, and management in written and verbal form.
  • Understand and comply with company, departmental, and Gaming Control Board rules, regulations, policies, and procedures.
  • Be able to work any day of the week and any shift, including weekends and holidays.
  • Establish and maintain effective working relationships with team members and guests.
  • Be at least 21 years of age.
  • Lift and move up to 70 pounds as needed for inspector and utility duties.
  • Have the manual dexterity to operate job-related equipment.

Responsibilities

  • Practice, support, and promote the Company Service Standards.
  • Communicate professionally with guests and answer their questions with an understanding of the department and property.
  • Perform cleaning and maintenance tasks in accordance with OSHA chemical Right-To-Know standards.
  • Assist with guest special requests and escort guests to desired locations.
  • Observe and report unusual or suspicious behavior.
  • Maintain cleanliness and safety throughout assigned hotel guest room areas.
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