Guest Room Attendant | Neenah DoubleTree

Shaner Hotels • Neenah, WI

3d • Onsite

About The Position

This position involves maintaining high standards of cleanliness in guest rooms and throughout the hotel. The role requires adherence to safety and security procedures, and the ability to handle guest requests and report maintenance issues. It is a great day-time position with flexible scheduling options.

Requirements

• Minimum one year cleaning experience.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Returns and restocks cart at end of shift.
• Completes additional deep cleaning / seasonal cleaning functions as scheduled.
• Reports any maintenance deficiencies.
• Handles guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Benefits

• Competitive pay with Sunday shift differential
• Digital tipping in-room
• Opportunities for bonus with our employee of the month program
• Benefits for full-time associates including 401(k) options
• Hotel travel benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed