Guest Room Attendant | Neenah DoubleTree

SHANER•Neenah, WI

3d•Onsite

About The Position

Shaner Hotels has an amazing opportunity at our Neenah Doubletree by Hilton. Located near the Neenah Riverwalk, the Neenah Doubletree by Hilton offers a contemporary stay, always complete with a warm Doubletree chocolate chip cookie upon check-in. We are located downtown close to various restaurants, shops, entertainment, and outdoor activities. Stay in by visiting our LevelOne Restaurant and Lounge, with American fare as our main menu choices. We offer fine craft beers, bourbons, scotches, and cocktails. This is the place to be when visiting beautiful Neenah!

Requirements

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.

Nice To Haves

Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
Ensures the confidentiality and security of all guest rooms.